Photo via Daily Mail

Revealed: the staggering catalogue of failures that left Lucy Letby free to kill and harm babies

Read the original at Daily Mail ↗
Cite

Hooper, R., & Hull, L. (2026, September 15). Revealed: the staggering catalogue of failures that left Lucy Letby free to kill and harm babies. Daily Mail. https://www.dailymail.com/news/article-16132285/staggering-catalogue-failures-Lucy-Letby-free-kill-harm-babies.html?ns_mchannel=rss&ns_campaign=1490&ito=1490

Dated when The Aporia collected the article, usually within hours of publication. Check the original for its exact date and byline.

Daily Mail · collected 2026-09-15 · by Ryan Hooper, Liz Hull

Quick Summary

Lady Justice Thirlwall released a report revealing serious failures at the Countess of Chester Hospital between June 2015 and June 2016, which allowed Lucy Letby to harm and kill babies undetected. The inquiry found dysfunctional management and an "us-versus-them" attitude that discouraged whistleblowers and delayed police involvement. Thirlwall highlighted systemic failures in safeguarding procedures and noted the hospital's lack of action despite suspicious circumstances surrounding seven infant deaths and serious injuries to others.
Written by AI on 2026-09-16, from this article's own text only (the story summary below draws on all the coverage).

AI analysis

Story summary

Lady Justice Thirlwall's report on the Lucy Letby inquiry revealed a "complete failure" to protect infants at the Countess of Chester Hospital. The report, published in Liverpool Town Hall, detailed dysfunctional management and governance, a gulf between hospital leadership and clinicians, and failures in understanding safeguarding principles. Key findings indicated that three babies could have been saved if managers had acted sooner by calling police. Health Secretary Yvette Cooper responded to the inquiry's recommendations by tasking officials with developing plans for video baby monitors in neonatal units across the country. The report also highlighted missed opportunities and inadequate responses following early deaths and near-misses involving infants, suggesting that timely safeguarding action could have prevented further harm. Additionally, the report criticized former medical director Ian Harvey, director of nursing Alison Kelly, and chief executive Tony Chambers for their roles in these failures. Lucy Letby continues to protest her innocence despite being convicted of murdering seven babies and attempting to murder seven others between June 2015 and June 2016.

Written for “Lucy Letby Inquiry Findings” on 2026-10-31, grounded in this article and the 20 other(s) covering the same event.

Story

📰 Lucy Letby Inquiry Findings
Health · 21 article(s) covering the same event. Compare every outlet's account →

Compared with similar articles

This article reads leans left and hedges 7% of its claims. Each row says how that neighbour differs.
Toronto Star
Hedges 1 of 2 claims Outlet record 64/100
BBC News
⚖️ Leans left Hedges 3 of 39 claims Outlet record 69/100
Evening Standard
Hedges 6 of 26 claims Outlet record 65/100
Evening Standard
Hedges 6 of 26 claims Outlet record 65/100
Daily Mail
⚖️ Leans strongly left further left than this Hedges 5 of 35 claims Outlet record 68/100
ABC News (AU)
Hedges 4 of 23 claims Outlet record 68/100
Daily Mail
Hedges 4 of 48 claims Outlet record 68/100
Daily Mail
⚖️ Leans left Hedges 2 of 31 claims Outlet record 68/100
CBS News
Hedges 4 of 19 claims Outlet record 66/100
The Straits Times
Hedges 3 of 37 claims Outlet record 66/100
How this article was measured signals, leaning charts, publisher record, byline, topics and claims

Signals How these are calculated →

Claims extracted
91
sentences that state something as happening or true
Uncertain
7%
6 of 91 hedged ("reportedly", "may", "according to")
Leaning
Leans left
of the writing, not the subject · beta estimate
Publisher signals
68/100
Daily Mail's corrections and hedging, across everything collected from it. Not a measure of accuracy.
Outlets on this story
21
Health
Same framing elsewhere
1
articles that frame the event the way this one does
Analyzed 2026-09-16 · source text last changed 2026-09-16 · how these are computed

How this is being covered How these are calculated →

Article leaning vs. publisher reliability
Source leaning vs. consistency

Publisher

Daily Mail · 8448 article(s) · 20 correction(s) detected
Running correction rate · 20 correction(s)

Who wrote this

Ryan Hooper
24 article(s) here · 1 carrying a prediction
🔮 While offences committed by children can cause significant harm and will be taken seriously, the assessment highlights the importance of recognising that some child perpetrators may also have experienced vulnerability, trauma or abuse themselves.
🔮 Chan was handed an 18-year jail term in February after he admitted sexually assaulting and filming young girls in his care from at least 2022, although police believe they may never know how many children he abused.
🔮 He had to because if he told a respective employer he had a full-time job, they wouldn't have given him another one, would they?
🔮 I cannot help but wonder whether things could have been different if the seriousness of his behaviour and the danger he posed had been recognised and acted upon.'
🔮 Judge Whitehouse repeatedly had to urge those in the public gallery at the Old Bailey to sit down before the administrative hearing could begin.
🔮 They show a consistently worsening picture – and a trajectory which, if it continues, will only wreak more havoc, hurt, and harm on young lives.
🔮 He had been sentenced at Kingston Crown Court, the day before, to 12 months' imprisonment for two offences of possession of a bladed article and one offence of harassment in relation to an incident on May 1, 2025 in which he banged on the door of a former partner, whilst in possession of two knives.
🔮 Prosecutor Mr Wellings said: 'She (the Princess) had considered that item to be lost, that she would never have given away such an important personal item.'
🔮 Langford and a woman began planning to assault an eight-year-old girl in May and June 2023.
🔮 Her Honour Judge Freya Newbery will sentence Brain at a later date.
Also by Ryan Hooper
Nothing else under this byline is closely related to this article, so these are simply their most recent.
All 24 articles by Ryan Hooper →
Liz Hull
12 article(s) here · 1 carrying a prediction
🔮 Several visitors to the park have described the man behaving 'strangely' before he entered the compound - and suggested he may have had learning difficulties or mental health problems. Anthony Hunt, 22, a university graduate, and Scarlet Hogan, 21, a pharmacy worker, first encountered the man as they parked up at Yorkshire Wildlife Park.
🔮 Up to three children murdered by the 36-year-old former neonatal nurse should not and would not have died had hospital managers acted sooner to remove her from the ward, she said.
🔮 They believe the infant's body may have been swept with the tide into the Menai Strait, the body of water which divides the Island of Anglesey and mainland North Wales, from elsewhere in Britain or even as far away as Ireland.
🔮 The King's equerry is believed to have contacted an individual who had written a letter asking how the monarch could get in touch with Sir Ranulph and was given a phone number for his wife and legal guardian, Louise Millington-Cotes. But she was allegedly angry the Palace had been given her details and threatened the intermediary with a solicitor and the police, The Telegraph reported.
🔮 The 60-year-old pleaded guilty to sending 1,200 lethal packages to more than 40 countries, including 330 to Britain, in May.
🔮 The Appeal Court judge, who oversaw the £18.5million inquiry, said that three infants could have been saved had managers acted sooner to suspend Letby and bring in police sooner.
🔮 Lady Justice Thirlwall, the judge who oversaw the hearings, concluded that three babies murdered by the neonatal nurse might have been saved, and seven others protected from attack, had detectives been called in sooner.
🔮 Yet she was particularly chummy with top bosses, something which may have clouded their judgment. MISSED OPPORTUNITIES The judge pulled no punches in pointing the finger of blame at senior managers including Alison Kelly, Ian Harvey and Tony Chambers, who 'dismissed the idea that Letby was deliberately harming babies', as late as June 2016.
🔮 However, she accepted she should have been 'more attentive' and 'it (the spike) could have been looked at in a more timely way'.
🔮 'Looking for clinical or other explanations for deaths and collapses was not wrong, but once there was suspicion that Letby may be causing harm deliberately, safeguarding steps should have been taken.
Also by Liz Hull
Nothing else under this byline is closely related to this article, so these are simply their most recent.
All 12 articles by Liz Hull →

Topics

Daily Mail the Countess of Chester Hospital

Subjects

Letby PERSON · 9× Lucy Letby PERSON · 4× Thirlwall PERSON · 3× the Countess of Chester Hospital ORG · 2× Alison Kelly PERSON · 1× Daily Mail ORG · 1× Ian Harvey PERSON · 1× Kathryn Percival-Calderbank PERSON · 1× Tony Chambers PERSON · 1×

Narrative

The inquiry chairwoman was particularly critical of senior leaders and management at the hospital Mr Harvey, the medical director, told the inquiry he regretted not calling in the police in June 2016. Lady Justice Thirlwall said neither he nor chief executive Mr Chambers were in a position to decide whether the doctors' concerns about Letby had any credibility. She said: 'A criticism of the doctors from the managers was that they had not called the police – the point being, presumably, that if their concerns were genuine they would have done so. '
framing: assertive · carried by 1 article(s) · first seen 2026-09-16
🔮 'Looking for clinical or other explanations for deaths and collapses was not wrong, but once there was suspicion that Letby may be causing harm deliberately, safeguarding steps should have been taken.

Claims (91 extracted, 6 hedged)

- See more Daily Mail on Google - save us as a Preferred Source In the end, Lady Justice Thirlwall's report into what happened at the Countess of Chester Hospital between June 2015 and June 2016 made for grim reading. asserted
what → see → reading
The inquiry found that the hospital management was 'dysfunctional' and that an 'us-versus-them' mentality pervaded between management and clinicians, as well as between nurses and senior staff. asserted
mentality → find → nurses
Some of those who had suspicions about the uncharacteristically high number of deaths in the neonatal unit kept quiet, while those who raised the alarm were dismissed. The hospital carried out pointless reviews instead of calling in the police. asserted
hospital → have → police
All of which allowed Lucy Letby to carry on with her quiet campaign of murdering babies and seriously harming others, uninterrupted. asserted
Letby → allow → others
'Errors were made by nurses, doctors and managers at the time of these events,' Lady Justice Thirlwall said today. asserted
Thirlwall → make → events
Lady Justice Thirlwall highlighted a litany of failures that led to the murders of seven babies and serious harm to others at the Countess of Chester Hospital The chair of the inquiry was presenting her findings having examined more than a million pages of documents, taken evidence from in excess of 130 witnesses and read nearly 400 witness statements. asserted
chair → highlight → statements
'There was complete failure at all levels to invoke safeguarding procedures at any point,' she said. asserted
she → be → point
'Looking for clinical or other explanations for deaths and collapses was not wrong, but once there was suspicion that Letby may be causing harm deliberately, safeguarding steps should have been taken. uncertain
steps → look → harm
'She should have been removed from the ward as a neutral act and matters could have been investigated without risk to babies. uncertain
matters → remove → babies
No one seems to have thought that safeguarding action is required when a member of staff is suspected of causing deliberate harm. asserted
member → seem → harm
While the inquiry was not charged with investigating Letby's criminal convictions or her guilt, it did at least offer a telling insight into the nurse at the centre of the probe. asserted
it → charge → probe
The inquiry heard evidence of her 'inappropriate' and 'callous' behaviour towards patients and colleagues. asserted
inquiry → hear → patients
It emerged that feedback on Letby's performance was mixed while she was training. asserted
she → emerge → performance
She was said to be lacking in enthusiasm for the job and, chillingly, her communication skills with families and drug calculations were below par. asserted
skills → say → par
Lucy Letby is serving 15 whole-life sentences for murdering seven babies and attempting to murder seven others at the Countess of Chester Hospital And significant concerns were raised during her final placement in 2011. Her mentor noted that Letby was 'quiet, withdrawn and struggled to build relationships with children, families and colleagues'. asserted
Letby → serve → children
The inquiry heard that despite Letby's efforts to address these issues, she failed a mid-year assessment. asserted
she → hear → assessment
Her mentor concluded that Letby's progress remained insufficient and did not sign off on her final assessment. asserted
progress → conclude → assessment
Letby qualified as a registered children's nurse in September 2011, but was found to be 'repeatedly untruthful' with friends and fellow nursing staff. asserted
Letby → qualify → friends
She even shouted at her manager at one stage after being told she was being sent to work in a nursery away from intensive care. asserted
she → shout → care
The senior nurse, Kathryn Percival-Calderbank, said: 'Lucy Letby then shouted at me for doing so, because she felt she didn't want to be in [an] outside nursery, she wanted to be in the intensive care setting because she felt that it was boring looking after the special care babies.' asserted
it → say → babies
More significantly, one parent said she was aware her baby's medical records had been falsified by Letby 'to suit a different narrative'. asserted
records → say → narrative
The inquiry also heard she was particularly chummy with senior bosses, something which may have clouded their judgment. uncertain
which → hear → judgment
The judge pulled no punches in pointing the finger of blame at senior managers Alison Kelly, Ian Harvey and Tony Chambers, who 'dismissed the idea that Letby was deliberately harming babies', as late as June 2016. asserted
Letby → pull → June
She said it mattered little whether or not they believed allegations against Letby – they should have acted. asserted
they → say → Letby
Ultimately, there were delays in contacting police, which could have prevented babies being killed or harmed. uncertain
babies → be → police
The judge said: 'It is striking that on 29 June 2016, Ms Kelly and Mr Harvey both believed that the doctors' concerns meant that the police should be called, but by the end of that day they had accepted Mr Chambers' view that other steps should be taken first, even though they both knew more about the detail of the concerns than he did. asserted
he → say → concerns
The inquiry chairwoman was particularly critical of senior leaders and management at the hospital Mr Harvey, the medical director, told the inquiry he regretted not calling in the police in June 2016. Lady Justice Thirlwall said neither he nor chief executive Mr Chambers were in a position to decide whether the doctors' concerns about Letby had any credibility. She said: 'A criticism of the doctors from the managers was that they had not called the police – the point being, presumably, that if their concerns were genuine they would have done so. ' asserted
they → tell → police
The managers never considered whether the reason the doctors had not done so was because this was so serious that it needed to be dealt with at the most senior level of the hospital, exactly as Mr Harvey himself thought. asserted
Harvey → consider → hospital
She said the managers acted with a lack of self-doubt. asserted
managers → say → doubt
'The difference between them and the paediatricians was stark,' she said. asserted
she → say → them
She said safeguarding action should have been taken by moving Letby off the ward following the death of Baby I in October 2015. asserted
action → say → October
But there were even opportunities to stop her two months earlier, after a consultant 'disregarded' evidence which suggested Letby poisoned a baby with insulin. uncertain
Letby → be → insulin
Another doctor did not flag in February 2016 that he saw Letby's failure to act to help a baby girl whose breathing tube she was later convicted of dislodging. asserted
she → flag → girl
Chief executive Mr Chambers was unaware of what was happening on the neonatal unit until after the deaths of two babies, in June 2016. Yet the police were not called in for almost a year. asserted
police → happen → year
Parents told the inquiry that they were unaware of any concerns that an individual had caused neonatal deaths at the Countess, until Lucy Letby was arrested and the police contacted them in July 2018 TREATMENT OF PARENTS Some of the judge's most emotive language was reserved to describe the 'reprehensible' treatment of the babies' parents. She accused hospital bosses of using the potential risk of upsetting parents about the allegations against Letby as a 'convenient argument' to justify delaying contacting the police. asserted
She → tell → police
Giving evidence to the inquiry, Mr Harvey said that some communication with families 'was both crass and inappropriate'. asserted
communication → give → families
Families were not even told about the investigations into the deaths of their children. asserted
Families → tell → children
The mothers of four children were 'all misled', either in face-to-face meetings or in written communications, she said. asserted
she → mislead → communications
Indeed, the inquiry heard evidence from parents that they were not aware of any concerns that an individual had caused neonatal deaths and collapses at the Countess until Letby was arrested and the police contacted them in July 2018. asserted
police → hear → July
Lady Justice Thirlwall added: 'Risks to reputation and disruption are not of the same order. asserted
Risks → add → order
…and 51 more, not listed.
💬Give feedback
🕘History 🎫Support