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Microsoft is still DOWN: Firm says tools to fix global outage are 'not working as expected' with millions affected as Microsoft 365, Outlook, Teams, Copilot and OneDrive all hit

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Haining, J. (2026, November 13). Microsoft is still DOWN: Firm says tools to fix global outage are 'not working as expected' with millions affected as Microsoft 365, Outlook, Teams, Copilot and OneDrive all hit. Daily Mail. https://www.dailymail.com/news/article-16289457/Microsoft-Firm-says-tools-fix-global-outage-not-working-expected-millions-affected-Microsoft-365-Outlook-Teams-Copilot-OneDrive-hit.html?ns_mchannel=rss&ns_campaign=1490&ito=1490

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Daily Mail · collected 2026-11-13 · by Joshua Haining

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How they differ

24 outlets covered “Microsoft outage”.

What each outlet says

One AI summary per outlet of its latest article on this story, written from that article alone and checked against it. Open the article for the outlet's own words.

Daily MailThis outlet13 Nov

Microsoft is struggling to resolve a massive global outage affecting platforms like Outlook, Teams, and Copilot across at least 74 countries starting around 6pm GMT on Thursday. While the company has not confirmed a specific number of impacted users out of its 430 million subscription members, the disruption has hindered governments, police forces, airlines, and the NHS in the UK. Microsoft reports that efforts to…

Microsoft says efforts to fix global outage 'not going as expected' with millions impacted worldwide →4 articles from Daily Mail on this story
ABC News (AU)13 Nov

This analysis explores how a global Microsoft software outage disrupted essential services like Outlook, Teams, and Authenticator for Australian businesses, government agencies, and schools. While Microsoft reported a gradual recovery starting after 9am AEST, the company struggled to find a long-term fix as servers became overwhelmed by secure connection processes. The piece highlights the vulnerability of…

How the Microsoft outage is affecting Australians →5 articles from ABC News (AU) on this story
Toronto Star13 Nov

Microsoft is experiencing a widespread outage affecting services like Outlook, Teams, and the Copilot AI assistant, impacting businesses and government operations globally. The company reported that more than 130,000 users on Downdetector flagged Outlook issues on Thursday, and it is currently using a "measured approach" to repair infrastructure while stating there is no evidence of a cyberattack. The report…

Microsoft outage hits companies and governments worldwide as it struggles to restore services →3 articles from Toronto Star on this story
The Independent13 Nov

Microsoft experienced a massive, hours-long outage on Friday that disabled Outlook and Teams for global corporations, governments, and platforms like OpenAI and Anthropic. While Microsoft applied server updates, the company reported that these measures had not yet resulted in a sustained recovery of services. Australian Home Affairs Minister Tony Burke stated that the company believes the disruption was caused by a…

Microsoft outage hits companies and governments worldwide as it struggles to restore services →3 articles from The Independent on this story
Evening Standard13 Nov

Microsoft experienced a massive global outage affecting services like Teams, Copilot, and Outlook, which impacted users and governments across the US, UK, India, Australia, and Japan. Microsoft executive Charles Lamanna confirmed that the disruptions were not caused by a cyber attack, while tech analyst Bob O'Donnell attributed the crash to overloaded servers. The company attempted to mitigate the issue by isolating…

‘Overloaded servers’ caused massive Microsoft outage, says computer expert →3 articles from Evening Standard on this story
Just the News13 Nov

Microsoft 365 users across multiple regions experienced connectivity errors on Thursday that prevented them from accessing mailboxes or sending and receiving emails through Outlook. The disruption primarily affected Exchange Online, which is Microsoft's cloud-based email service used by businesses and organizations. Microsoft engineers identified that a portion of the company's infrastructure was experiencing…

Microsoft 365 disruption impacts Outlook, email services for users nationwide →2 articles from Just the News on this story
Show 18 more outlets
Toronto Sun12 Nov

Microsoft 365 experienced a significant outage on Thursday, November 12, impacting users across the Americas and possibly other regions. Microsoft acknowledged the issue through posts on X, informing users about difficulties accessing Exchange Online mailboxes. Meanwhile, Scotiabank Arena in Toronto has faced criticism for introducing a $2,500 annual concert pass, which grants early access to over 50 shows but has…

News of the day: Microsoft 365 hit by massive outage across the Americas, and more →2 articles from Toronto Sun on this story
BBC13 Nov

Microsoft is currently struggling to resolve a global outage impacting services such as Teams, Outlook, and the AI software Copilot. A monitoring website reports that these connectivity problems are affecting users across 74 different countries. This piece is an explanatory report by Claire Keenan that synthesizes the known information regarding the scope and nature of the technical issues.

What happened overnight with the Microsoft global outage →2 articles from BBC on this story
The Guardian12 Nov

Microsoft is addressing a widespread outage affecting its 365 suite, including Outlook, Teams, Word, and Excel, after Down Detector recorded nearly 130,000 reports of connectivity issues. The company identified the cause as a portion of its infrastructure experiencing elevated load because a large number of servers became unexpectedly unavailable during automated checks. Microsoft is currently restarting affected…

Microsoft ‘restarting’ as outage impacts global users, with Outlook and Teams affected →2 articles from The Guardian on this story
The Straits Times13 Nov

A severe Microsoft outage affecting Outlook, Teams, and Copilot has crippled communication workflows for global financial markets, forcing traders in Australia, Singapore, and Japan to revert to phones and fax machines. The disruption has caused delays in corporate disclosures, financing deals, and settlement confirmations while the tech giant struggled to restore access to flagship software. The report highlights…

Microsoft outage gums up markets, forces traders to use phones →2 articles from The Straits Times on this story
NBC News13 Nov

Today, Microsoft experienced widespread outages affecting essential tools like Outlook email, impacting hundreds of millions of users globally. NBC News reporter Allie Canal provides details about the extent and impact of the outage.

Widespread outage of Microsoft apps used by hundreds of millions →2 articles from NBC News on this story
Sydney Morning Herald13 Nov

A global Microsoft outage on a Friday morning disabled email, Teams, and Copilot platforms for Queensland government departments, including health, education, and local government. While 135,000 Queensland Health staff lost email access, Health and Ambulance Services Minister Tim Nicholls reported that emergency services, patient care, and Triple Zero remained unaffected. The report highlights the practical…

Microsoft outage cuts Queensland Health from emails, Teams →2 articles from Sydney Morning Herald on this story
The Hindu13 Nov

Microsoft experienced a widespread global outage on Friday, November 13, 2026, that prevented users from accessing Outlook and various other Microsoft 365 workplace products. DownDetector reported that over 100,000 users initially filed complaints regarding the inaccessible email service, which particularly impacted Exchange Online services used for calendars and tasks. The report focuses on the resulting loss of…

Microsoft Outage: Why did Microsoft Outlook and other products go offline globally? →2 articles from The Hindu on this story
Dawn13 Nov

Microsoft reported that its Outlook and Teams services experienced a disruption lasting approximately 10 hours on Friday, affecting businesses and government agencies globally. While Downdetector tracked over 130,000 reports of Outlook problems in the US at its peak, Microsoft stated it was not aware of any malicious activity or cyberattacks causing the issue. The reporting highlights the technical struggle to…

Microsoft says 'not aware of any malicious activity' causing Outlook outage →2 articles from Dawn on this story
Global News12 Nov

Microsoft 365 users worldwide are experiencing connectivity issues, with over 100,000 reports of outages on Downdetector. The problems began around noon Eastern and affect access to Exchange Online mailboxes and other Microsoft 365 services. Microsoft stated they are investigating and have identified elevated infrastructure load as a contributing factor.

A Microsoft 365 outage is hitting users in regions around the world →
ABC News (US)12 Nov

Microsoft reported issues with users accessing their Exchange Online mailboxes and experiencing problems with Microsoft Teams on Thursday. The company initially posted about the disruptions on social media, identifying a possible cause and working towards a fix. Updates indicated that Teams functionality was restored, but issues with Exchange Online mailboxes continued to affect users globally. Microsoft emphasized…

Outlook outage: Microsoft reports 'issues' with Teams and email →
Reason12 Nov

Stanford University is experiencing a service disruption affecting Microsoft Office 365 email and related services, such as Microsoft Teams and SharePoint Online, starting from 9:53 AM on November 12, 2026. The university’s IT department is monitoring the situation and will provide further updates by 1:30 PM. Other services with email integration, including page to email, Mailman, and Cardinal Fax, are also…

Living Today Without Email—Like Animals! →
Al Jazeera12 Nov

Thousands of Microsoft users experienced issues accessing Outlook, Teams, Copilot, and other Microsoft 365 services during a widespread outage on Thursday. Downdetector recorded reports of problems peaking at approximately 130,000 shortly after 1 p.m. Eastern Time before declining to about 77,000 by 3 p.m. The report focuses on Microsoft's technical response to the event, noting that the company identified servers…

Microsoft outage hits tens of thousands of users →
The Daily Wire12 Nov

Microsoft faced a significant outage on Thursday affecting its Microsoft 365 suite, including Outlook email and Teams collaboration tools, with nearly 130,000 reported issues on Downdetector. The company started experiencing problems accessing Exchange Online shortly before 1 p.m. ET and was working to restart servers and revert recent configuration updates to restore service.

Microsoft Outage Disrupts Email, Workplace Apps →
CBC12 Nov

On Thursday, Microsoft experienced widespread outages affecting services like Outlook and Teams, with nearly 130,000 users reporting issues on Downdetector. Microsoft attributed the disruptions to elevated load on its infrastructure, causing some servers to fail during automated checks. The company is working on a fix and reported partial restoration of Teams issues in North America earlier in the day.

Widespread outages reported across Microsoft apps →
Washington Examiner12 Nov

On Thursday, Microsoft Outlook and other Microsoft platforms experienced an outage, affecting over 120,000 users. Reports of the problem surged just before 1:30 p.m., with approximately 130,000 users encountering issues, as tracked by Downdetector. Both the mobile app and website version of Outlook were impacted.

Outage hits Microsoft Outlook, impacting more than 120,000 users →
NPR13 Nov

On Thursday, a significant outage affected Microsoft services including Outlook, causing issues for approximately 130,000 users as reported on Downdetector. Problems included difficulties sending and receiving emails and loading inboxes, alongside issues with Microsoft Teams, Copilot, and other Microsoft 365 applications. Microsoft acknowledged the disruptions and identified them as stemming from an elevated load on…

Is Outlook down? Widespread outage hits Microsoft email and other apps →
City A.M.13 Nov

Microsoft is struggling to restore Outlook, Teams, and Copilot services across 74 countries after a global outage lasted for more than 14 hours on Friday. The company attributed the issue to unexpectedly unavailable servers and reported nearly 140,000 concurrent problems with Outlook access as of Thursday evening. This report highlights the severe risks of global reliance on US tech providers, noting that the outage…

Microsoft struggling to restore Outlook and Teams after global outage →
New York Post13 Nov

A major outage impacted Microsoft 365 services, including Outlook and Teams, across the United States, Australia, Japan, and India for approximately 12 hours. Downdetector recorded a peak of over 130,000 reports of Outlook problems in the US, affecting government agencies, major AI companies like OpenAI, and various airlines. The report highlights Microsoft's struggle to stabilize the infrastructure after initial…

Microsoft platforms including Outlook, Teams down as tech giant struggles to fix outage →

Where they agree and split

Agreed

Reported by outlets on both sides of the middle

The tech giant said a part of its infrastructure was experiencing "elevated load", which was likely contributing to connectivity errors.

7 outlets
Show 1 more

Then, just before 2:15, the company said it had “paused all deployments,” moved “additional traffic off the affected infrastructure,” and that they were restarting affected servers to return them to service.

5 outlets

Framing

How the first headlines put it

Attributed to a source4
Stated as fact15
The headlines (19)

Outlook outage: Microsoft reports 'issues' with Teams and email ABC News · attributed to a source

Microsoft users report outages amid tech giant 'connectivity issues' BBC · attributed to a source

Widespread outage hits Microsoft platforms including Outlook, thousands report issues NBC News · attributed to a source

Outlook 'is down': Tens of thousands of users report website, login and app issues Daily Mail · attributed to a source

A Microsoft 365 outage is hitting users in regions around the world Global News · stated as fact

Is Outlook down? Widespread outage hits Microsoft apps Toronto Star · stated as fact

Microsoft 365 disruption impacts Outlook, email services for users nationwide Just the News · stated as fact

Is Outlook down? Widespread outage hits Microsoft and OpenAI The Independent · stated as fact

Breaking: Microsoft platforms suffering widespread outages, including Outlook ABC News (Australia) · stated as fact

Microsoft 365 hit by massive outage across the Americas Toronto Sun · stated as fact

Living Today Without Email—Like Animals! Reason · stated as fact

Microsoft ‘restarting’ as outage impacts global users, with Outlook and Teams affected The Guardian · stated as fact

Microsoft outage hits tens of thousands of users Al Jazeera · stated as fact

Major outage hits Microsoft Outlook; Singapore users affected The Straits Times · stated as fact

Microsoft Outage Disrupts Email, Workplace Apps The Daily Wire · stated as fact

Widespread outages reported across Microsoft apps CBC · stated as fact

Outage hits Microsoft Outlook, impacting more than 120,000 users Washington Examiner · stated as fact

Global outage for Microsoft Sydney Morning Herald · stated as fact

Is Outlook down? Widespread outage hits Microsoft email and other apps NPR · stated as fact

The full story: what happened, how it changed, and all 46 articles →

Compared with similar articles

This article reads unscored and hedges 8% of its claims. Each row says how that neighbour differs.
The Guardian
Hedges 0 of 10 claims Outlet record 65/100

Story

Microsoft outage
Other · 46 article(s) covering the same event. Compare every outlet's account →
How this article was measured signals, leaning charts, publisher record, byline, topics and claims

Signals How these are calculated →

Claims extracted
13
sentences that state something as happening or true
Uncertain
8%
1 of 13 hedged ("reportedly", "may", "according to")
Leaning
not political
takes no side on a contested political question
Publisher signals
70/100
Daily Mail's corrections and hedging, across everything collected from it. Not a measure of accuracy.
Outlets on this story
46
Other
Same framing elsewhere
1
articles that frame the event the way this one does
Analyzed 2026-11-13 · how these are computed

How this is being covered How these are calculated →

Article leaning vs. publisher reliability
Source leaning vs. consistency

Publisher

Daily Mail · 10871 article(s) · 24 correction(s) detected
Running correction rate · 24 correction(s)

Who wrote this

Joshua Haining
57 article(s) here · 1 carrying a prediction
We will continue to treat this incident with urgency and priority until full resolution.
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The souped-up muscle car Batmobile which featured in The Batman directed by Matt Reeves Robert Pattinson suits up as Batman ahead of the sequel which is set to be released in February 2028 '
Also by Joshua Haining
Nothing else under this byline is closely related to this article, so these are simply their most recent.
All 57 articles by Joshua Haining →

Topics

Microsoft OneDrive OpenAI Outlook Teams

Subjects

Microsoft ORG · 6× OpenAI ORG · 2×

Narrative

Microsoft said it had tried several solutions to mitigate the problems, including isolating parts of its infrastructure and shifting traffic to alternate routes.
framing: assertive · carried by 1 article(s) · first seen 2026-11-13
'We're investigating an issue with Microsoft connectors where new connections may be broken and tools are not working as expected,' OpenAI said in a statement on its website. 'We'll share an update when we know more.'

Claims (13 extracted, 1 hedged)

Microsoft's battle to fix a global outage 'is not going as expected' after its services including Outlook, Teams and OneDrive went down last night. asserted
services → fix → Outlook
Millions of people have been affected by the outage which first began at around 6.15pm on Thursday with users reporting problems with Microsoft Teams. asserted
users → affect → Teams
The outage - which has yet to be fixed - has affected airlines, judicial systems and even national spy agencies around the world. asserted
which → have → world
'We appreciate your organisation's patience and understanding while we work with urgency to resolve this incident,' the company said. asserted
company → appreciate → incident
Affected products included instant messaging service Teams, AI service Copilot, Outlook emails and some aspects of its Cloud services, among others. asserted
products → affect → others
In an update on Friday, the tech giant said that although it had managed to get servers operating multiple times overnight UK time, those servers had crashed. asserted
servers → say → Friday
OpenAI, the company behind ChatGPT, also reported issues. asserted
OpenAI → report → issues
'We're investigating an issue with Microsoft connectors where new connections may be broken and tools are not working as expected,' OpenAI said in a statement on its website. 'We'll share an update when we know more.' uncertain
we → investigate → more
Microsoft said Thursday night that efforts to restore services following a widespread outage were 'not taking as expected' asserted
efforts → say → outage
Microsoft said it had tried several solutions to mitigate the problems, including isolating parts of its infrastructure and shifting traffic to alternate routes. asserted
it → say → routes
'We've monitored the status of the changes applied to improve serviceability and confirmed that change is not taking as expected,' the company said. asserted
company → monitor → serviceability
The tech firm provided regular updates on official Microsoft 365 accounts. asserted
firm → provide → accounts
It had earlier directed people to a page on its website for updates, but users complained the page did not load. asserted
page → direct → updates
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