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How you earn frequent flyer points is about to drastically change

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Cite

Chamberlin, C. (2026, September 20). How you earn frequent flyer points is about to drastically change. The Sydney Morning Herald. https://www.smh.com.au/traveller/reviews-and-advice/how-you-earn-frequent-flyer-points-is-about-to-drastically-change-20260921-p60yas.html?ref=rss&utm_medium=rss&utm_source=rss_feed

Dated when The Aporia collected the article, usually within hours of publication. Check the original for its exact date and byline.

The Sydney Morning Herald · collected 2026-09-20 · by Chris Chamberlin

Quick Summary

Credit card rewards programs in Australia are undergoing significant changes due to new caps on interchange rates set by the Reserve Bank, leading banks to reduce frequent flyer point earnings and other perks for customers. For example, Commonwealth Bank’s top-tier credit card will see a reduction in points earned from international spending, dropping from 1.5 Velocity points per dollar to just 0.8 points starting October. Other major banks like NAB and Westpac are also cutting back on rewards, with some introducing new fees for point-earning cards.
Written by AI on 2026-09-21, from this article's own text only (the story summary below draws on all the coverage).

AI analysis

Story summary

Starting October 1, changes by the Reserve Bank's caps on credit card "interchange rates" will make it harder for customers to earn frequent flyer points through credit card spending, with some reductions in rewards reaching nearly 50%. Banks have responded by reducing sign-up offers and complimentary travel insurance benefits. As a result, many customers will face higher fees and interest rates but receive fewer rewards. Meanwhile, businesses won't be able to surcharge customers for using their credit cards, which could potentially lower fees for consumers if merchants don't increase base prices accordingly. These reforms aim to address concerns over excessive interchange fees without clear benefits to cardholders.

Written for “Frequent Flyer Points Changes” on 2026-11-04, grounded in this article and the 0 other(s) covering the same event.

Story

📰 Frequent Flyer Points Changes
Economy/Business · 1 article(s) covering the same event.

Compared with similar articles

Nothing to compare against. No article is close enough to this one for the pipeline to have linked or judged the pair.
How this article was measured signals, leaning charts, publisher record, byline, topics and claims

Signals How these are calculated →

Claims extracted
40
sentences that state something as happening or true
Uncertain
15%
6 of 40 hedged ("reportedly", "may", "according to")
Leaning
not political
takes no side on a contested political question
Publisher signals
61/100
The Sydney Morning Herald's corrections and hedging, across everything collected from it. Not a measure of accuracy.
Outlets on this story
1
Economy/Business
Same framing elsewhere
1
articles that frame the event the way this one does
Analyzed 2026-09-21 · how these are computed

How this is being covered How these are calculated →

Article leaning vs. publisher reliability
Source leaning vs. consistency

Publisher

The Sydney Morning Herald · 5986 article(s) · 15 correction(s) detected
Running correction rate · 15 correction(s)

Who wrote this

Chris Chamberlin
6 article(s) here · 1 carrying a prediction
🔮 I’m expecting my paperwork may take time to peruse, so I pack extra water in anticipation of a slight delay.
🔮 Seats behind the first row have a handy tablet holder where the TV would otherwise be.
🔮 Sticking to the green and yellow destinations may be wise on regular holidays, but isn’t always realistic.
🔮 The seat’s padding could be improved, but I finally nod off … to be quickly awoken by a pilot standing on my foot.
🔮 Under the reforms, many customers will be paying more for their credit card but getting less value and fewer rewards in return.
Also by Chris Chamberlin
Smartraveller said ‘Do Not Travel’ here. I went anyway
2026-10-04 · The Sydney Morning Herald
Nothing else under this byline is closely related to this article, so these are simply their most recent.
All 6 articles by Chris Chamberlin →

Topics

CBA NAB Qantas The Reserve Bank’s Velocity

Subjects

Qantas ORG · 6× Australian NORP · 2× CBA ORG · 2× NAB ORG · 2× Australia GPE · 1× CommBank ORG · 1× Commonwealth Bank ORG · 1× The Reserve Bank’s ORG · 1× Traveller ORG · 1× Westpac ORG · 1×

Narrative

Complimentary travel insurance has taken a beating; fees and interest rates have climbed, and the underlying conversion rates when transferring points from credit card programs to the airlines have also worsened, pushing discounted flights further out of reach.
framing: assertive · carried by 1 article(s) · first seen 2026-09-21
🔮 Under the reforms, many customers will be paying more for their credit card but getting less value and fewer rewards in return.
2026-09-21 · The Sydney Morning Herald
How you earn frequent flyer points is about to drastically change · assertive framing

Claims (40 extracted, 6 hedged)

It’s about to become a lot harder to earn frequent flyer points through credit card spending. asserted
It → become → spending
The Reserve Bank’s upcoming caps on credit card “interchange rates” are squeezing bank margins – which means less money available to fund credit card rewards and other prized cardholder perks. asserted
which → squeeze → rewards
The banks have responded by dampening the generosity of credit card sign-up offers – reducing the incentive for customers to change banks to get a better deal. asserted
customers → respond → deal
Frequent flyer points awarded for ongoing spending are also being sliced: in some cases, by almost 50 per cent. asserted
points → award → cent
Complimentary travel insurance has taken a beating; fees and interest rates have climbed, and the underlying conversion rates when transferring points from credit card programs to the airlines have also worsened, pushing discounted flights further out of reach. asserted
rates → take → reach
Under the reforms, many customers will be paying more for their credit card but getting less value and fewer rewards in return. asserted
customers → pay → return
On the flipside, businesses will no longer be able to surcharge customers to use their credit card from October 1, potentially bringing down fees in other ways. asserted
businesses → surcharge → ways
That is, if businesses don’t adjust baseline prices to compensate. asserted
businesses → adjust → prices
Some banks are making more impactful cuts than others. asserted
banks → make → others
Commonwealth Bank – Australia’s largest credit card issuer – is shutting down its current Awards scheme on September 29. asserted
Bank → shut → September
From October 1, it will be replaced by an expanded version of CommBank Yello. asserted
it → replace → Yello
It’ll offer points not only from credit card spend, but also through debit cards, home loans and insurance. asserted
It → offer → cards
This isn’t the end of flatbed flights using points, even for those who mainly earn their rewards on the ground. asserted
who → use → ground
What might seem a positive change is one that ultimately still reduces credit card frequent flyer points. uncertain
that → seem → points
One of the deepest cuts sees international spend on the bank’s top-tier “Ultimate” credit card drop from an equivalent of 1.5 Velocity points per Australian dollar charged abroad to just 0.8 Velocity points per dollar spent overseas from October. asserted
spend → see → October
That’s occurring through both a reduction to the card’s direct points earning rate, and by devaluing the conversion rate that governs points transfers from CBA to Velocity. asserted
that → occur → Velocity
Rubbing salt in its customers’ wounds, CBA is also introducing a $99 annual charge to earn Velocity points. asserted
CBA → rub → points
Other big banks are making their own cuts. asserted
banks → make → cuts
NAB is updating its Qantas cards to combine lower baseline earning rates with tighter points tiering thresholds to reduce rewards. asserted
NAB → update → rewards
A customer spending $5000 per month on NAB’s Qantas Signature card will soon earn 2750 Qantas points each month – down from 5000 Qantas points at present. asserted
customer → spend → present
Westpac’s own Black-level Qantas card also takes a nosedive, but a more modest one. asserted
card → take → nosedive
On a $10,000 monthly spend, the prospective haul of Qantas points on standard purchases declines from 5000 today to 4000 come October. asserted
haul → decline → 4000
Virgin Money is similarly serving up fewer points while increasing cardholder fees. asserted
Money → serve → fees
HSBC is making a complete exit from the Australian consumer banking market in November, closing all personal credit cards in the process. asserted
HSBC → make → process
ANZ is bucking the industry’s doomsday trend as one of the only card issuers continuing to provide one full airline frequent flyer point per dollar spent via its top-shelf cards. asserted
ANZ → buck → cards
However, that’s countered through reduced insurance coverage on some credit cards and a full removal of that insurance from others. asserted
that → counter → others
New monthly points caps will also apply, versus limitless points earning at present. asserted
caps → apply → present
American Express – which sits outside of the RBA’s interchange fee caps – hasn’t announced any further cuts. asserted
which → sit → cuts
However, Amex devalued its Membership Rewards program in late 2025 to require 50 per cent more credit card points for equivalent flight rewards through its international airline partners. asserted
Amex → devalue → partners
For instance, to receive 100,000 frequent flyer points with the likes of Cathay Pacific Asia Miles or Qatar Airways Privilege Club, Amex cardholders could previously convert 200,000 Membership Rewards points (2:1 conversion). uncertain
cardholders → receive → points
Now, the same reward requires 300,000 Amex points (3:1 rate). asserted
reward → require → points
But with the downfall of credit card points comes new opportunities. asserted
opportunities → come → points
From December 8, Qantas will begin offering status credits on the ground to keep travellers hooked on points-earning plastic. asserted
Qantas → begin → plastic
Through a combination of credit card spend, as well as grocery buying, insurance purchases, utility payments, hotel bookings, share trading and other eligible transactions, Qantas Frequent Flyer members could earn up to 140 status credits each year without taking a single flight. uncertain
members → earn → flight
That’s almost halfway to annual Silver status. asserted
That → ’ → status
Separately, bank incentives for new credit card applications may be taking a back seat, but aren’t expected to disappear entirely. uncertain
incentives → take → seat
While hopping to a new credit card may no longer deliver enough points for a long-haul jaunt in business class, the points incentive for doing so could still get you flying to that same destination in premium economy or economy. uncertain
you → hop → economy
Alternatively, a credit card points bonus could cover a more comfortable journey closer to home. uncertain
bonus → cover → home
This isn’t the end of flatbed flights using points, even for those who mainly earn their rewards on the ground. asserted
who → use → ground
Knowledge is power – and in this case, your ticket to flying on points during the years ahead. asserted
Knowledge → fly → years
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