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We live in a new-build house by a 70mph carriageway - can we force the council to erect a tall fence to block out the noise?

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Cite

Denton, J. (2026, September 21). We live in a new-build house by a 70mph carriageway - can we force the council to erect a tall fence to block out the noise? Daily Mail. https://www.dailymail.com/money/mortgageshome/article-16139425/We-live-new-build-house-70mph-carriageway-force-council-erect-tall-fence-block-noise.html?ns_mchannel=rss&ns_campaign=1490&ito=1490

Dated when The Aporia collected the article, usually within hours of publication. Check the original for its exact date and byline.

Daily Mail · collected 2026-09-21 · by Jane Denton

Quick Summary

A homeowner in a new-build house near a 70mph carriageway purchased their home in 2021, only to discover later that no noise assessment had been conducted despite planning conditions requiring one. After an investigation by the Local Government Ombudsman upheld their complaint, the council agreed to upgrade windows and install a four-meter high acoustic fence but failed to do so within four years, citing underground services, highway safety, and costs as reasons for not building it. The homeowner now faces a proposed two-meter fence deemed ineffective against the 70 decibel noise level in their garden.
Written by AI on 2026-09-21, from this article's own text only (the story summary below draws on all the coverage).

AI analysis

Story summary

In 2021, Jane Denton purchased a new-build house near a 70mph carriageway where a noise assessment was supposed to be conducted as part of the planning conditions. However, after moving in, she discovered that no such assessment had been carried out and the local council discharged this requirement without addressing it.

Denton filed a complaint with the Local Government Ombudsman, which upheld her case. As a result, the council agreed to improve window insulation, install mechanical trickle vents, and build a four-metre acoustic fence. After waiting over four years for these promises to be fulfilled, Denton learned that due to underground services, highway safety concerns, and costs, the proposed fence could not be built.

The council then offered a two-metre high fence, which Denton believes will be ineffective in reducing noise levels of up to 70 decibels from traffic. Now, she is seeking further action or alternative solutions to address the excessive noise affecting her home environment near the busy carriageway.

Written for “Noise Pollution Complaint” on 2026-10-31, grounded in this article and the 0 other(s) covering the same event.

Story

📰 Noise Pollution Complaint
Environment · 1 article(s) covering the same event.

Compared with similar articles

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How this article was measured signals, leaning charts, publisher record, byline, topics and claims

Signals How these are calculated →

Claims extracted
49
sentences that state something as happening or true
Uncertain
27%
13 of 49 hedged ("reportedly", "may", "according to")
Leaning
not political
takes no side on a contested political question
Publisher signals
68/100
Daily Mail's corrections and hedging, across everything collected from it. Not a measure of accuracy.
Outlets on this story
1
Environment
Same framing elsewhere
1
articles that frame the event the way this one does
Analyzed 2026-09-21 · how these are computed

How this is being covered How these are calculated →

Article leaning vs. publisher reliability
Source leaning vs. consistency

Publisher

Daily Mail · 8501 article(s) · 20 correction(s) detected
Running correction rate · 20 correction(s)

Who wrote this

Jane Denton
12 article(s) here · 1 carrying a prediction
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Also by Jane Denton
Nothing else under this byline is closely related to this article, so these are simply their most recent.
All 12 articles by Jane Denton →

Topics

Duncan Lewis Duncan Lewis Solicitors Ombudsman the Local Government Ombudsman

Subjects

Manjinder Atwal PERSON · 2× Ombudsman ORG · 2× the Local Government Ombudsman ORG · 2× Duncan Lewis ORG · 1× Duncan Lewis Solicitors ORG · 1× Jane Denton PERSON · 1×

Narrative

Manjinder Atwal is director of housing at Duncan Lewis I would ask the council for a full written explanation, including what assessment was undertaken before the four-metre fence was proposed, what now prevents it being built and what other options have been investigated.
framing: mixed · carried by 1 article(s) · first seen 2026-09-21
🔮 The council has now offered us a two-metre high fence, which will be useless.

Claims (49 extracted, 13 hedged)

- See more This is Money on Google - save us as a Preferred Source We purchased a new-build house in 2021. asserted
We → see → 2021
After we moved in we discovered no noise assessment had been done and the council discharged the planning. asserted
council → move → planning
We submitted a complaint to the Local Government Ombudsman and it upheld our case. asserted
it → submit → case
The council agreed to upgrade our windows, fit mechanical trickle vents and build a four-metre high acoustic fence. asserted
council → agree → fence
We waited for more than four years for the council to supposedly assess the feasibility of the fence. asserted
council → wait → fence
The council recently said the four-metre fence cannot be built, allegedly due to underground services, highway safety and costs. uncertain
fence → say → services
The council has now offered us a two-metre high fence, which will be useless. asserted
which → offer → fence
The noise in our garden is 70 decibels as we live feet away from a 70 miles per hour carriageway. asserted
we → live → carriageway
What can we do next? asserted
we → do → What
No noise assessment was completed for our new-build site by a 70mph carriageway (stock image) asserted
assessment → complete → carriageway
Jane Denton, of This is Money, replies: Noise impact assessments are often required by councils to ensure noise from new developments or industrial plants does not affect potential new residents or existing residents excessively. asserted
noise → reply → residents
Once planning permission has been granted by a local authority for a development or project, it is common for noise-related planning conditions to be attached which need to be discharged before any works can start on site. asserted
works → grant → site
In your case, the noise assessment was needed as a new residential development was being built in a noisy location right by a 70mph carriageway. asserted
development → need → carriageway
The noise assessment might specify noise mitigation measures either to protect the development from existing noise or to protect existing areas from a new noise source. uncertain
assessment → specify → source
In your situation, acoustic fencing, or noise barrier fencing, could help. uncertain
fencing → help → situation
It is a type of fencing that helps to block sound transmission from one place to another. asserted
that → help → another
It is not clear why a noise assessment was not carried out for your development and I wonder if this happens frequently. asserted
this → carry → development
I asked two solicitors for their thoughts on your problem. asserted
I → ask → problem
Manjinder Atwal, director of housing and property litigation at Duncan Lewis Solicitors, said: I would not simply accept the proposed two-metre fence. asserted
I → say → fence
The first question is how the original four-metre acoustic fence came to be offered by the council in the first place. asserted
fence → come → place
If it was agreed as part of the remedy following the Ombudsman’s finding, you would expect appropriate checks to have established that it was technically feasible before that commitment was made. asserted
commitment → agree → finding
After four years of assessing its feasibility, the council is now saying the fence cannot be built because of underground services, cost and highway safety. asserted
fence → assess → services
That raises a reasonable question about what checks were carried out originally, when these problems were identified and whether alternative solutions were properly considered. asserted
solutions → raise → question
Manjinder Atwal is director of housing at Duncan Lewis I would ask the council for a full written explanation, including what assessment was undertaken before the four-metre fence was proposed, what now prevents it being built and what other options have been investigated. asserted
options → ask → explanation
The proposed two-metre fence should also be assessed on whether it will actually reduce the noise to a meaningful level, rather than simply whether it can be built. asserted
it → propose → level
An independent acoustic assessment could help establish this and provide useful evidence when challenging the council’s proposal. You should also establish exactly what the Local Government Ombudsman recommended and what the council formally agreed to do. uncertain
council → establish → what
Keep the Ombudsman’s decision, planning documents, noise assessments and all correspondence, particularly anything showing when mitigation measures were proposed and subsequently ruled out. asserted
measures → keep → decision
There may be legal remedies if the council has failed to properly deal with a planning condition, failed to implement an agreed remedy or reached its latest decision without properly considering relevant evidence. uncertain
council → fail → evidence
Depending on the precise planning history and the nature of the decision, this could potentially include judicial review. uncertain
this → depend → review
This is a specialist remedy with strict time limits, so legal advice should be sought promptly. asserted
advice → seek → limits
The council should now be able to explain what has gone wrong and, crucially, demonstrate why the alternative it is proposing is an effective way of addressing the noise problem. asserted
it → explain → problem
Joanne Ellis, a partner and specialist in dispute resolution at Stephensons, said: It is unclear why the planning condition was discharged despite the apparent absence of a noise assessment. uncertain
condition → say → assessment
There may have been grounds to challenge that decision at the time it was made. uncertain
it → challenge → time
However, as you purchased the property in 2021, it is likely that the time limit for bringing any challenge to the original planning decision has now expired. asserted
limit → purchase → decision
I note that a complaint has been made to the Local Government Ombudsman and that the council is now maintaining that it is not feasible to implement the agreed fencing solution. asserted
it → note → solution
The council has provided a number of reasons for this position. asserted
council → provide → position
Have you been given copies of the reports, assessments and other evidence on which it has relied when reaching that conclusion? asserted
it → give → conclusion
Depending on the circumstances, this more recent decision may be capable of challenge by way of judicial review if there is no alternative right of appeal or review. uncertain
decision → depend → appeal
First, judicial review is subject to very strict time limits, meaning urgent legal advice should be sought if you wish to explore this option. asserted
you → mean → option
Second, the court's role is not to determine whether the council reached the 'right' decision, but whether it reached that decision lawfully and followed the correct process. asserted
it → determine → process
…and 9 more, not listed.
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