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Romance scam reports have jumped with a surge in Gen Z victims – Lloyds figures

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Shaw, V. (2026, September 24). Romance scam reports have jumped with a surge in Gen Z victims – Lloyds figures. Evening Standard. https://www.standard.co.uk/business/money/lloyds-gen-z-lloyds-banking-group-romance-b1298328.html

Dated when The Aporia collected the article, usually within hours of publication. Check the original for its exact date and byline.

Evening Standard · collected 2026-09-24 · by Vicky Shaw

Quick Summary

Lloyds Bank reports a 24% increase in romance scam reports over the past year, with victims aged 18 to 24 experiencing a 59% surge while those over 65 lost more than half of the total money stolen. Despite younger adults being more vulnerable due to their increased use of dating apps and social media, older individuals still suffer larger financial losses; for instance, victims aged 75 to 84 lost an average of £9,051 compared to a general average loss of £4,078 across all age groups.
Written by AI on 2026-09-25, from this article's own text only (the story summary below draws on all the coverage).

AI analysis

Story summary

A major UK bank, Lloyds, reported a 24% increase in romance scam reports over the past year. The surge was especially pronounced among younger adults: reports involving victims aged 18 to 24 increased by 59%, and those aged 25 to 34 rose by 39%. However, older individuals, particularly those aged over 65, lost more money overall; in the most recent year analyzed, they accounted for over half of all financial losses. Victims aged 75 to 84 lost an average of £9,051, a significant increase from the previous year and the highest among any age group. Despite this, the general average loss per victim across all ages decreased by 20% to £4,078. Younger victims typically met scammers on dating apps or social media platforms, while older individuals often encountered them on traditional dating websites and social media. Liz Ziegler, Lloyds' fraud prevention director, emphasized that scammers target anyone, focusing on building trust and emotional connections before requesting money.

Written for “Romance Scam Rise Among Gen Z” on 2026-11-01, grounded in this article and the 0 other(s) covering the same event.

Story

📰 Romance Scam Rise Among Gen Z
Crime & Law · 1 article(s) covering the same event.

Compared with similar articles

This article reads unscored and hedges 0% of its claims. Each row says how that neighbour differs.
South China Morning Post
Hedges 1 of 3 claims Outlet record 63/100
“Article A discusses a trend in romance scam reports across different age groups and time periods, while Article B describes an individual case of a retired Hong Kong woman losing money to a specific scam.”
How this article was measured signals, leaning charts, publisher record, byline, topics and claims

Signals How these are calculated →

Claims extracted
25
sentences that state something as happening or true
Uncertain
0%
0 of 25 hedged ("reportedly", "may", "according to")
Leaning
not political
takes no side on a contested political question
Publisher signals
65/100
Evening Standard's corrections and hedging, across everything collected from it. Not a measure of accuracy.
Outlets on this story
1
Crime & Law
Same framing elsewhere
1
articles that frame the event the way this one does
Analyzed 2026-09-25 · how these are computed

How this is being covered How these are calculated →

Article leaning vs. publisher reliability
Source leaning vs. consistency

Publisher

Evening Standard · 8060 article(s) · 68 correction(s) detected
Running correction rate · 68 correction(s)

Who wrote this

Vicky Shaw
64 article(s) here · 0 carrying a prediction
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🔮 The encouragement may have included signs saying a business accepts or prefers cash, or being asked directly if they can pay that way.
Also by Vicky Shaw
Nothing else under this byline is closely related to this article, so these are simply their most recent.
All 64 articles by Vicky Shaw →

Topics

FOS Lloyds the Financial Ombudsman Service

Subjects

Lloyds ORG · 4× FOS ORG · 1× Liz Ziegler PERSON · 1× Patrick Hurley PERSON · 1× Ziegler PERSON · 1× the Financial Ombudsman Service ORG · 1×

Narrative

“If they don’t believe that has resolved the issue, they can get in touch with us and we’ll see if we can help.” Here are some tips from Ms Ziegler to avoid a scam: – Romance scammers often use intense messages and declarations of love to create a strong emotional connection before asking for money.
framing: assertive · carried by 1 article(s) · first seen 2026-09-25
2026-09-25 · Evening Standard
Romance scam reports have jumped with a surge in Gen Z victims – Lloyds figures · assertive framing

Claims (25 extracted, 0 hedged)

A major bank has recorded a 24% jump in reports of romance scams over the past year. asserted
bank → record → year
While there was a particularly big increase in reports among younger adults, older victims typically lost more money, Lloyds said. asserted
Lloyds → be → money
Reports involving victims aged 18 to 24 surged by 59% over the period, while those involving victims aged 25 to 34 also increased particularly sharply, by 39%. asserted
those → involve → %
In the most recent 12-month period analysed by Lloyds, more than half (55%) of money lost to romance scams came from victims aged over 65. asserted
half → analyse → 65
Victims aged 75 to 84 lost an average of £9,051, the highest average of any age group, and 19% more than the previous year. asserted
Victims → age → year
The average loss across romance scam victims generally fell by 20% to reach £4,078, Lloyds said. asserted
Lloyds → fall → 4,078
Dating apps and social media platforms were common places for younger victims to have met scammers, while, among over-50s, traditional dating websites and social media platforms were among the places they had encountered criminals. asserted
they → meet → criminals
Liz Ziegler, fraud prevention director at Lloyds, said “Romance scammers don’t care how old someone is. asserted
someone → say → Lloyds
They look for opportunities to build trust, create an emotional connection, then turn that relationship into a request for money. asserted
They → look → money
“We speak to customers every day who believed they had found a genuine relationship, only to discover that the person they trusted was only interested in money. asserted
they → speak → money
“Victims can be left dealing not only with a financial loss, but also the distress of learning that the relationship and future they had imagined were never real. asserted
they → leave → loss
“The rise in reports from younger adults shows anyone building friendships or relationships needs to recognise the warning signs. asserted
anyone → show → signs
“Many people assume younger adults are less likely to fall victim because they are confident online, but being digitally savvy does not make someone immune to fraud. asserted
someone → assume → fraud
Read More “If someone you’ve recently met starts asking for money, take a step back and speak to someone you trust. asserted
you → read → someone
A genuine relationship should never depend on money.” asserted
relationship → depend → money
Patrick Hurley, ombudsman director at the Financial Ombudsman Service (FOS), said: “Being the victim of a fraud or scam can be deeply distressing and sadly for many people the financial implications can be life-changing. asserted
implications → say → people
“Romance scams particularly can leave an emotional scar and the impact on victims is often significant. asserted
impact → leave → victims
“If consumers are unhappy with their financial provider, they should first raise a complaint with the business. asserted
they → raise → business
“If they don’t believe that has resolved the issue, they can get in touch with us and we’ll see if we can help.” Here are some tips from Ms Ziegler to avoid a scam: – Romance scammers often use intense messages and declarations of love to create a strong emotional connection before asking for money. asserted
scammers → believe → money
Be cautious of changing circumstances, inconsistencies and excuses that do not stand up to scrutiny. asserted
that → change → scrutiny
Be cautious if their online profile seems newly created, contains limited information, or appears too good to be true. asserted
profile → seem → information
– A reverse image search can show whether a photo appears elsewhere online or is being used on another person’s profile. asserted
photo → show → profile
Fraudsters often create pressure, emergencies or emotional ultimatums to encourage quick payments. asserted
Fraudsters → create → payments
– Talk to someone you trust. asserted
you → talk → someone
An outside perspective can help identify pressure or inconsistencies that are harder to recognise when emotions are involved. asserted
emotions → help → pressure
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