There are certain phone calls I would happily hand off to almost anyone.
asserted
I → be → anyone
Calling my wireless carrier to fix a billing problem comes to mind.
asserted
Calling → call → mind
So does chasing a restaurant reservation that I cannot book online.
asserted
I → do → that
Now, AI wants the job.
asserted
AI → want → job
A new generation of personal artificial intelligence agents can handle tasks across apps, websites and connected accounts.
asserted
generation → handle → apps
Instinct and Meta's newly launched Muse are pushing that idea further.
asserted
Instinct → launch → idea
Instinct can now place phone calls to businesses for some early-access users, while Meta is testing a similar capability with Muse.
asserted
Meta → place → Muse
Instead of asking AI what number to call, the idea is that I can tell the agent what I need and let it handle the conversation.
asserted
it → ask → conversation
I know that sounds incredibly convenient, but it also raises a bigger question.
asserted
it → know → question
How comfortable are you letting software speak and make decisions in your name?
asserted
software → let → name
Watch the replay and discover 5 ways AI can help you get better healthcare.
asserted
you → watch → healthcare
Our free CyberGuy LIVE class Get Better Healthcare with AI has ended, but you can still watch the full replay.
asserted
you → get → replay
Kurt "CyberGuy" Knutsson walks you through five practical ways AI can help you prepare for appointments, remember important details, understand complicated medical information, research prescription questions and organize your next steps.
asserted
you → walk → steps
No technical experience is needed.
asserted
experience → need → ?
Plus, recordings of all our past classes are available, including How to Stop Spam, Phone Security and Financial Protection, each with a free downloadable checklist.
asserted
recordings → include → checklist
Watch the free replays and get your checklists at CyberGuyLive.com
Instinct Concierge can make the call you have been avoiding
Instinct founder Noah Shinn announced Instinct Concierge on Sept. 16.
asserted
Shinn → watch → Sept.
The feature lets the company's AI personal assistant handle phone calls and other service tasks for users.
asserted
assistant → let → users
Shinn gave examples that will sound familiar to anyone who has wasted part of an afternoon on hold.
asserted
who → give → hold
Instinct could call a restaurant that does not take online reservations.
uncertain
that → call → reservations
It might get you onto your dentist's cancellation list.
uncertain
It → get → list
The AI could also try to sort out a problem with your cable bill.
uncertain
AI → try → bill
The company is rolling Concierge out in early access to some users, with plans to expand availability over time.
asserted
company → roll → time
Calling fits with what Instinct has already been building.
asserted
Instinct → fit → what
Its AI assistant can work across connected services and take actions on a user's behalf.
asserted
assistant → work → behalf
Instinct has also given its assistants dedicated email addresses.
asserted
Instinct → give → addresses
Those addresses can help with account sign-ups and management.
asserted
addresses → help → ups
Users can also add other people to a trusted network.
asserted
Users → add → network
That allows their assistants to communicate with one another for certain tasks.
asserted
assistants → allow → tasks
All of this has drawn serious investor interest.
asserted
All → draw → interest
Instinct raised $250 million in an August Series B round that valued the company at $2.5 billion.
asserted
that → raise → billion
Then, on Sept. 28, Instinct announced a $1 billion Series C round from investors including Sequoia Capital, Benchmark and Coatue, valuing the company at $10 billion.
asserted
Instinct → announce → billion
Meta Muse is learning to pick up the phone too
Meta launched Muse on Sept. 8 as a personal AI agent that can work across connected services.
asserted
that → learn → services
Muse can browse the web, fill out forms and complete tasks on a user's behalf.
asserted
Muse → browse → behalf
Meta has reportedly been testing an outbound-calling capability that lets some Muse users ask the agent to call U.S. businesses.
uncertain
users → test → businesses
The feature remains in limited testing rather than being broadly available to Muse users.
asserted
feature → remain → users
Muse can also keep working after you close the app.
asserted
you → keep → app
Meta says users choose which services Muse can access and how much permission it receives.
asserted
it → say → permission
Interest has moved quickly.
asserted
Interest → move → ?
Muse climbed to the top of Apple's U.S. App Store after its Sept. 8 launch, and subsequent reports put its downloads above 3 million by late September.
asserted
reports → climb → September
That puts Meta and Instinct in a fast-moving race to turn AI assistants into something closer to digital stand-ins.
asserted
That → put → ins
…and 117 more, not listed.
The Aporia
