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When a bushfire comes, what happens if the phones go dead?

Read the original at ABC News (AU) ↗
Cite

Stevens, R., & Silvester, K. (2026, October 3). When a bushfire comes, what happens if the phones go dead? ABC News (AU). https://www.abc.net.au/news/2026-10-04/bushfire-telecommunications-fail-black-summer-phone-reception/107210562

Dated when The Aporia collected the article, usually within hours of publication. Check the original for its exact date and byline.

ABC News (AU) · collected 2026-10-03 · by Rhiannon Stevens, Kylie Silvester

Quick Summary

On January 8, 2026, Victorian authorities issued warnings for a catastrophic fire rating the following day in central Victoria. The next morning, Fiannuala Morgan's mobile phone and internet services began failing as fires rapidly spread in the area. She struggled to reach her parents and access emergency information when power outages hit her town of Castlemaine. The article explores how communities cope with bushfires when digital communication fails.
Written by AI on 2026-10-03, from this article's own text only (the story summary below draws on all the coverage).

AI analysis

Story summary

In January 2026, Victorian authorities issued warnings for catastrophic fire conditions in central Victoria. On January 9, when temperatures reached 31 degrees, a bushfire quickly escalated in Castlemaine, a town with approximately 7,000 residents. The Country Fire Authority (CFA) had previously warned that the upcoming day would see "the most dangerous conditions experienced this summer." As the fire broke out, power failed and mobile networks became unreliable, leaving many unaware of the severity until it was too late.

Fiannuala Morgan, a resident of Castlemaine, found herself in a dire situation when her emergency app stopped working. The reliability issues with communication systems, exacerbated by recent changes such as the rollout of NBN (National Broadband Network) and the shutdown of 3G networks, left many without critical alerts during emergencies. These changes have made communities like Castlemaine more vulnerable to sudden disasters due to unreliable internet and mobile services during power outages.

Written for “Bushfires And Communication Failures” on 2026-11-01, grounded in this article and the 0 other(s) covering the same event.

Story

📰 Bushfires And Communication Failures
Environment · 1 article(s) covering the same event.

Compared with similar articles

This article reads unscored and hedges 10% of its claims. Each row says how that neighbour differs.
The Guardian
Hedges 1 of 19 claims Outlet record 66/100
“The articles describe different events; Article A covers disaster roaming capabilities for mobile networks during natural disasters, while Article B focuses on warnings and evacuation plans during a bushfire.”
How this article was measured signals, leaning charts, publisher record, byline, topics and claims

Signals How these are calculated →

Claims extracted
143
sentences that state something as happening or true
Uncertain
10%
15 of 143 hedged ("reportedly", "may", "according to")
Leaning
not political
takes no side on a contested political question
Publisher signals
68/100
ABC News (AU)'s corrections and hedging, across everything collected from it. Not a measure of accuracy.
Outlets on this story
1
Environment
Same framing elsewhere
1
articles that frame the event the way this one does
Analyzed 2026-10-03 · how these are computed

How this is being covered How these are calculated →

Article leaning vs. publisher reliability
Source leaning vs. consistency

Publisher

ABC News (AU) · 4535 article(s) · 10 correction(s) detected
Running correction rate · 10 correction(s)

Who wrote this

Rhiannon Stevens
3 article(s) here · 1 carrying a prediction
🔮 I just did that because I was worried about how the kids would get through such a funeral," Clare says.
🔮 Jade Ambrose, a software engineer and community organiser, dreams it could become a lifeline for his local community during power and internet outages which are likely to become more common as extreme weather events, driven by climate change, wreak havoc on Australia's infrastructure.
🔮 Conditions would be "the most dangerous experienced this summer", the Country Fire Authority (CFA) said.
Also by Rhiannon Stevens
Nothing else under this byline is closely related to this article, so these are simply their most recent.
Kylie Silvester
1 article(s) here · 1 carrying a prediction
🔮 Conditions would be "the most dangerous experienced this summer", the Country Fire Authority (CFA) said.
The only article under this byline in the corpus.

Topics

CFA Castlemaine Victoria Victorian the Country Fire Authority

Subjects

Fiannuala PERSON · 8× Castlemaine GPE · 5× CFA ORG · 1× Fiannuala Morgan PERSON · 1× Harcourt GPE · 1× Melbourne GPE · 1× VicEmergency ORG · 1× Victoria GPE · 1× Victorian NORP · 1× the Country Fire Authority ORG · 1×

Narrative

The communication networks that support essential services like bushfire warnings have "not been adequately strengthened", she has warned, and recent changes, like the rollout of the NBN, the retirement of copper-wire landlines (which were more reliable during power outages), and the shutdown of the 3G network, have left communities like Castlemaine dangerously unaware of the fragility of the communication systems they should be able to rely on in an emergency.
framing: assertive · carried by 1 article(s) · first seen 2026-10-03
🔮 Conditions would be "the most dangerous experienced this summer", the Country Fire Authority (CFA) said.
2026-10-03 · ABC News (AU)
When a bushfire comes, what happens if the phones go dead? · assertive framing

Claims (143 extracted, 15 hedged)

Who warns you of disaster when your mobile fails? asserted
mobile → warn → disaster
One community has a plan asserted
community → have → plan
On January 8, 2026, Victorian authorities began warning a catastrophic fire rating had been declared for the following day. asserted
rating → begin → day
Conditions would be "the most dangerous experienced this summer", the Country Fire Authority (CFA) said. asserted
Authority → experience → ?
One brigade in central Victoria issued a clarion call on social media: "160 people died on Black Saturday in the district 12 response area" on a similarly risky day. asserted
people → issue → day
Further west, in Castlemaine, Fiannuala Morgan was encouraging her parents to leave their property in the bone dry, flinty hills outside of town. asserted
Morgan → encourage → town
Fiannuala would be staying in Castlemaine, a town of around 7,000 people etched out of goldrush-era buildings and wide, sleepy streets. asserted
Fiannuala → stay → buildings
"I was aware of this catastrophic rating but did not have an integrated sense of what that actually meant," Fiannuala tells me. asserted
Fiannuala → have → me
"Because when the fire started, it really went from zero to 100 in a matter of seconds." asserted
it → start → seconds
Everything seemed to happen at once. asserted
Everything → seem → ?
When a ferocious hot wind arrived, it was as if the door of a giant oven had burst open. asserted
door → arrive → oven
The power went out. asserted
power → go → ?
The emergency app on Fiannuala's phone lit up, showing multiple fires had started. asserted
fires → light → phone
"And then my phone stopped working, but not completely," she says. asserted
she → stop → ?
"The first thing that happened was my emergency app froze. asserted
app → happen → ?
And then I tried to call my mother, and I couldn't get through on the phone. asserted
I → try → phone
I tried to send a text to either my mother or my father, and that didn't work either." asserted
that → try → mother
A few kilometres away, a grass fire was racing through paddocks towards the nearby orchard town of Harcourt, known for its juicy apples. asserted
fire → race → apples
Fiannuala knew about the fire because she was able to call her brother in Melbourne, even though other calls were failing. asserted
calls → know → Melbourne
"So then, he was updating me about what was happening on the VicEmergency app." asserted
what → update → app
At some point, Fiannuala left her house and walked up a nearby hill to try to get reception. asserted
Fiannuala → leave → reception
From the hill she watched as a thick cloud of smoke turned the blue sky an ominous shade of orange. asserted
cloud → watch → orange
Her brother told her the wind was pushing the fire towards Castlemaine. asserted
wind → tell → Castlemaine
"I had always thought that Castlemaine was a very safe place if there was a fire but suddenly you realise, oh gosh, there's actually nowhere in these conditions that is safe," she says. asserted
she → think → conditions
Back at home Fiannuala put her Persian cat in the bath because the air conditioning had dropped out along with the power. asserted
conditioning → put → power
The blackout had also rendered the NBN useless. asserted
NBN → render → ?
She didn't have a backup battery-powered radio, so she turned on her car radio to listen to the ABC's emergency broadcast. asserted
she → have → broadcast
"But by that point," she says, "the broadcasting tower at Mount Alexander had burned". asserted
tower → say → Alexander
Alone, and with dwindling access to information, she decided to find her parents who were now sheltering at a friend's house nearby. asserted
who → dwindle → house
"It was not responsible of me to go," she says. asserted
she → go → me
"There were no traffic lights … people were driving erratically." asserted
people → be → ?
Fiannuala found that her parents had patchy mobile phone signals and couldn't access the emergency apps either. asserted
parents → find → apps
"Sometimes you could use your phone and sometimes you couldn't," she says. uncertain
she → use → phone
As the afternoon progressed, emergency warnings "to shelter indoors now" were being issued for nearby Harcourt. asserted
warnings → progress → Harcourt
The fast-moving grassfire would eventually destroy 66 dwellings. asserted
grassfire → move → dwellings
The only certainty was that there wasn't any. asserted
certainty → be → ?
Some houses and business were mangled, blackened wrecks, others stood undamaged beside them. asserted
others → blacken → them
Lives were up-ended. asserted
Lives → end → ?
But a wind change turned the flames away from the larger town of Castlemaine. asserted
change → turn → Castlemaine
For Fiannuala, a lecturer in publishing and communications at the University of Melbourne, the day brought a "completely new awareness of risk". asserted
day → bring → risk
…and 103 more, not listed.
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