The business community is stepping up its calls on the tax office to rethink its abrupt decision to stop accepting credit card payments, warning that entrepreneurs and smaller businesses that need cash flow flexibility will be hit the hardest.
asserted
that → step → hardest
The Australian Taxation Office (ATO) convened a meeting with business lobby groups on Wednesday after an outcry over its move to scrap credit cards as a payment method from the end of November – a change it announced on October 1 as a national ban on credit card surcharges came into effect.
asserted
ban → convene → effect
The surcharge ban, which is estimated to save consumers about $1.6 billion annually, was introduced by the Reserve Bank as part of a sweeping overhaul of Australia’s payment systems.
asserted
which → estimate → systems
The reforms also include a lower cap on “interchange fees,” which merchants pay to a customer’s bank to accept their card transaction.
asserted
merchants → include → transaction
Various parts of the economy have scrambled to prepare for the changes over the past six months.
asserted
parts → scramble → months
Retailers and restaurants have warned they would have to absorb extra transaction processing costs, and be forced to raise menu and product prices accordingly.
asserted
they → warn → prices
Major banks – facing a $660 million reduction due to lower interchange fees – have already wound back the generosity of credit card sign-on bonuses and rewards points earning rates, as their cards’ perks and benefits were traditionally funded by those fees.
asserted
perks → face → fees
Businesses which either didn’t or couldn’t absorb costs or increase prices have instead moved to no longer accept credit cards as a payment method.
asserted
which → absorb → method
A large chunk of the nation’s renters are among those who have found they can no longer pay by credit card after Macquarie Bank removed the option from its popular DEFT rent processing platform.
asserted
Bank → find → platform
The ATO’s credit card ban, revealed to members of its Small Business Stewardship Group on the eve of the surcharge ban, was one of the most significant developments resulting from the reforms.
asserted
ban → reveal → reforms
It will take effect on November 30.
asserted
It → take → November
The ATO insisted the change would not affect most taxpayers, with only 2.3 per cent of tax payments in the 2024 financial year made through a credit card.
asserted
cent → insist → card
The agency said the majority of these were made by high net-worth individuals or major organisations.
asserted
majority → say → individuals
However, the business community criticised the short notice period provided and said the looming deadline has left many operators in the lurch, especially those on payment plans who had intended to rely on the flexibility of credit cards to manage their cashflow during down periods of the year.
asserted
who → criticise → year
Frustration was so high that the ATO held another meeting with members of the stewardship group on Wednesday morning.
asserted
ATO → hold → morning
Andrew McKellar, chief executive of the Australian Chamber of Commerce and Industry, was in Tuesday’s meeting and said his group had been leading a push to reverse the ATO’s credit card ban.
asserted
group → say → ban
“We are very concerned about the impact it will have on hundreds of thousands of small businesses across the country,” he said, adding that ATO’s decision showed “a clear double standard”.
asserted
decision → have → standard
“Government is telling small business to absorb the hit from the surcharge ban and its cost, while the Tax Office is saying a different set of rules applies to it,” he said, urging the ATO and the government to “go back to the drawing board”.
asserted
he → tell → board
They are doing it tough, with rising costs and a fourth interest rate increase last week,” McKellar said.
asserted
McKellar → do → costs
“It is clear the ATO should listen to small business and reverse this credit card ban.”
asserted
ATO → listen → ban
The Council of Small Business Organisations Australia, which is also a member of the ATO’s stewardship group, said it had also raised concerns about the impact of the decision during the talks.
asserted
it → say → talks
“Particularly for small businesses that use credit cards as a cash flow management tool, [COSBOA] believes the decision warrants a rethink,” the organisation said in a statement.
asserted
organisation → use → statement
An ATO spokesman said that Wednesday’s “out of session meeting” with small business lobby groups was held “to answer follow-up questions and work through implementation and transitional arrangements for affected taxpayers”.
asserted
meeting → say → taxpayers
Treasurer Jim Chalmers and Assistant Minister for Treasury Andrew Leigh declined to comment.
asserted
Chalmers → decline → Treasury
The Aporia
