The Aporia
The Aporia
Sereact, Zalando and CEVA Logistics start AI-powered, automated returns handling in Germany and Poland. (2026, October 7). Toronto Star. https://www.thestar.com/globenewswire/sereact-zalando-and-ceva-logistics-start-ai-powered-automated-returns-handling-in-germany-and-poland/article_c507f1d5-018f-5a29-93a9-1a9b0bee6dc6.html
“Sereact, Zalando and CEVA Logistics start AI-powered, automated returns handling in Germany and Poland.” Toronto Star, 7 Oct. 2026, https://www.thestar.com/globenewswire/sereact-zalando-and-ceva-logistics-start-ai-powered-automated-returns-handling-in-germany-and-poland/article_c507f1d5-018f-5a29-93a9-1a9b0bee6dc6.html.
“Sereact, Zalando and CEVA Logistics start AI-powered, automated returns handling in Germany and Poland.” Toronto Star, October 7, 2026. https://www.thestar.com/globenewswire/sereact-zalando-and-ceva-logistics-start-ai-powered-automated-returns-handling-in-germany-and-poland/article_c507f1d5-018f-5a29-93a9-1a9b0bee6dc6.html.
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Sereact, Zalando, and CEVA Logistics launched AI-powered automated returns handling in Germany and Poland. The deployment uses Sereact’s Physical AI platform called Cortex, which enables robotic systems to autonomously grasp, identify, and sort returned fashion items without needing per-item training or SKU profiles. This marks the first operational milestone for scaling returns automation across Europe following Zalando's strategic investment in Sereact during its Series B funding round in July 2026. The new system reduces physical strain on warehouse workers by taking over repetitive tasks, allowing them to focus on supervision and quality control. Initially deployed at sites in Greven, Germany, and Świebodzin, Poland, the initiative leverages a Robotics-as-a-Service (RaaS) model to handle returns efficiently.