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More than half of shoppers ‘recently encouraged by businesses to pay in cash’

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Cite

Shaw, V. (2026, October 16). More than half of shoppers ‘recently encouraged by businesses to pay in cash’. Evening Standard. https://www.standard.co.uk/business/money/cafes-link-people-atm-businesses-b1301230.html

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Evening Standard · collected 2026-10-16 · by Vicky Shaw

Quick Summary

A recent survey found that over half of shoppers have been encouraged by businesses to use cash recently, with signs or direct requests being common methods. Among those asked to pay in cash, three-quarters completed their purchases this way. The industries encouraging cash payments include cafes, restaurants, shops, and markets. Notably, people in Northern Ireland were most likely to comply when asked for cash, at 88%, followed by Scotland and Wales with rates of 82% and 78% respectively. Graham Mott from Link emphasized the ongoing importance of a robust ATM network due to this trend.
Written by AI on 2026-10-17, from this article's own text only (the story summary below draws on all the coverage).

AI analysis

Story summary

As of October 16, 2026, YouGov surveyed over 2,100 people across the UK, revealing that more than half of shoppers have been recently encouraged by businesses to use cash. According to Graham Mott, director of strategy at Link, this indicates a continued preference for cash among many consumers and highlights small businesses actively promoting its use. Among those prompted to pay with cash, 75% completed their purchases using coins or banknotes. The highest encouragement was reported in Northern Ireland, where 69% of respondents were asked to pay in cash, and 88% complied when prompted. In Scotland and Wales, the numbers stood at 82% and 78% respectively who paid in cash when asked. This trend underscores the ongoing relevance of a resilient ATM network for millions of people.

Written for “Cash Payments Encouraged By Businesses” on 2026-11-01, grounded in this article and the 0 other(s) covering the same event.

Story

📰 Cash Payments Encouraged By Businesses
Economy/Business · 1 article(s) covering the same event.

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How this article was measured signals, leaning charts, publisher record, byline, topics and claims

Signals How these are calculated →

Claims extracted
6
sentences that state something as happening or true
Uncertain
17%
1 of 6 hedged ("reportedly", "may", "according to")
Leaning
not political
takes no side on a contested political question
Publisher signals
65/100
Evening Standard's corrections and hedging, across everything collected from it. Not a measure of accuracy.
Outlets on this story
1
Economy/Business
Same framing elsewhere
1
articles that frame the event the way this one does
Analyzed 2026-10-17 · how these are computed

How this is being covered How these are calculated →

Article leaning vs. publisher reliability
Source leaning vs. consistency

Publisher

Evening Standard · 7986 article(s) · 66 correction(s) detected
Running correction rate · 66 correction(s)

Who wrote this

Vicky Shaw
64 article(s) here · 1 carrying a prediction
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🔮 The move was welcomed by many savings and investments providers – although some raised concerns that plans for a new “starter Isa” could add more complexities to the Isa system.
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🔮 Matt Smith, a mortgage expert at Rightmove, said: “It’s been a difficult few weeks for home buyers who have been watching mortgage rates rise quickly, particularly for those who had worked out what they could afford based on lower rates earlier in the year. “
🔮 Matt Smith, a mortgage expert at Rightmove, said: “It’s been a difficult few weeks for home buyers who have been watching mortgage rates rise quickly, particularly for those who had worked out what they could afford based on lower rates earlier in the year. “
🔮 The encouragement may have included signs saying a business accepts or prefers cash, or being asked directly if they can pay that way.
Also by Vicky Shaw
Nothing else under this byline is closely related to this article, so these are simply their most recent.
All 64 articles by Vicky Shaw →

Topics

Ireland Link Scotland Wales YouGov

Subjects

Graham Mott PERSON · 1× Ireland GPE · 1× Link ORG · 1× Scotland GPE · 1× Wales GPE · 1× YouGov ORG · 1×

Narrative

Graham Mott, director of strategy, Link, said: “These results show cash remains a practical choice for millions and that many small businesses are actively encouraging its use, making a resilient ATM network more important than ever. “It’s also fascinating to see when prompted, most people are happy to pay with cash and still choose it for certain retailers and services.” YouGov surveyed more than 2,100 people across the UK between September 10 and 11 for the research.
framing: assertive · carried by 1 article(s) · first seen 2026-10-17
🔮 The encouragement may have included signs saying a business accepts or prefers cash, or being asked directly if they can pay that way.
2026-10-17 · Evening Standard
More than half of shoppers ‘recently encouraged by businesses to pay in cash’ · assertive framing

Claims (6 extracted, 1 hedged)

The encouragement may have included signs saying a business accepts or prefers cash, or being asked directly if they can pay that way. uncertain
they → include → cash
Among those who were asked to pay with cash, three-quarters (75%) of people said they did complete their purchase using coins or banknotes. asserted
they → ask → coins
Businesses where people were asked to pay in cash included cafes or restaurants, independent shops, hairdressers, barbers and beauty salons, outdoor markets, and pubs, retail shops and supermarkets, the research indicated. asserted
research → ask → cafes
People in Northern Ireland were particularly likely to say they had been encouraged to pay in cash, at 69% – and were also particularly likely to have completed their purchase in cash – with 88% of those asked doing so. asserted
% → say → those
People in Scotland and Wales were also particularly likely to have obliged by paying cash, with 82% and 78% respectively doing so. asserted
% → oblige → cash
Graham Mott, director of strategy, Link, said: “These results show cash remains a practical choice for millions and that many small businesses are actively encouraging its use, making a resilient ATM network more important than ever. “It’s also fascinating to see when prompted, most people are happy to pay with cash and still choose it for certain retailers and services.” YouGov surveyed more than 2,100 people across the UK between September 10 and 11 for the research. asserted
YouGov → say → research
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