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September 11 to Qantas grounding: ‘White-knuckle ride’ for man behind Sydney’s new airport

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Cite

O'Sullivan, M. (2026, October 17). September 11 to Qantas grounding: ‘White-knuckle ride’ for man behind Sydney’s new airport. The Sydney Morning Herald. https://www.smh.com.au/national/nsw/september-11-to-qantas-grounding-white-knuckle-ride-for-man-behind-sydney-s-new-airport-20261018-p5zo05.html?ref=rss&utm_medium=rss&utm_source=rss_feed

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The Sydney Morning Herald · collected 2026-10-17 · by Matt O'Sullivan

Quick Summary

Simon Hickey, CEO of Western Sydney International Airport, has overseen construction through various crises including a pandemic, floods, bushfires, and plagues since taking charge three months after Australia's COVID-19 lockdowns began. His career includes navigating significant challenges such as managing Bovis Lend Lease’s role in the September 11 rescue mission while working in New York City and supporting Qantas’ controversial decision to ground its entire fleet during an industrial dispute in 2011. These experiences have shaped his approach to leading the new airport, which is set to open on October 25.
Written by AI on 2026-10-17, from this article's own text only (the story summary below draws on all the coverage).

AI analysis

Story summary

Simon Hickey, CEO of Western Sydney International Airport, has navigated numerous crises during his tenure, including the initial construction challenges amidst the pandemic and subsequent natural disasters like floods and bushfires. In a remarkable coincidence, twenty-five years ago, while working for Bovis Lend Lease in New York City's MetLife Building, Hickey witnessed the September 11 attacks firsthand from his office window. He recalls the moment when smoke filled the air and he saw the second plane hit the World Trade Center. This experience parallels the high-stakes challenges he now faces in overseeing one of Australia’s most ambitious infrastructure projects.

Written for “Sydney Airport Challenges” on 2026-11-04, grounded in this article and the 0 other(s) covering the same event.

Story

📰 Sydney Airport Challenges
Environment · 1 article(s) covering the same event.

Compared with similar articles

This article reads unscored and hedges 3% of its claims. Each row says how that neighbour differs.
The Sydney Morning Herald
Hedges 2 of 31 claims Outlet record 61/100
“The articles describe different aspects and times related to the Western Sydney International Airport, one focusing on its construction challenges and another on operational efficiency for incoming flights.”
The Sydney Morning Herald
Hedges 0 of 44 claims Outlet record 61/100
“The articles describe different aspects related to the new Western Sydney International Airport; one focuses on the challenges faced by its CEO during construction, while the other is a guide for passengers regarding the airport's opening.”
How this article was measured signals, leaning charts, publisher record, byline, topics and claims

Signals How these are calculated →

Claims extracted
60
sentences that state something as happening or true
Uncertain
3%
2 of 60 hedged ("reportedly", "may", "according to")
Leaning
not political
takes no side on a contested political question
Publisher signals
61/100
The Sydney Morning Herald's corrections and hedging, across everything collected from it. Not a measure of accuracy.
Outlets on this story
1
Environment
Same framing elsewhere
1
articles that frame the event the way this one does
Analyzed 2026-10-17 · how these are computed

How this is being covered How these are calculated →

Article leaning vs. publisher reliability
Source leaning vs. consistency

Publisher

The Sydney Morning Herald · 5986 article(s) · 15 correction(s) detected
Running correction rate · 15 correction(s)

Who wrote this

Matt O'Sullivan
16 article(s) here · 1 carrying a prediction
🔮 A multibillion-dollar upgrade to one of Australia’s busiest motorways will be completed within weeks, ending almost five years of disruption for residents along the corridor and motorists who have had to navigate repeated changes to lanes during construction.
🔮 Passengers who have been flying in and out of Sydney’s new international airport since it opened a week ago might be forgiven for thinking that it was an inevitability in a fast-growing city.
🔮 About $6.8 billion will be funnelled into removing bottlenecks on the passenger train line from Sydney to the South Coast and electrifying it all the way to Bomaderry as part of a re-election pledge by the Minns Labor government.
🔮 Albanese said that the city had looked to the harbour and the CBD for too long, and the new $6 billion airport would turn that around to where people lived and worked in western Sydney.
🔮 In any case, it wouldn’t have happened if the land was not acquired at that time.”
🔮 In the case of the latter, it will hinge on airlines passing on the prospect of lower airport fees and the extent to which they have to discount fares to put bums on seats.
🔮 A fitout that is under way at Qantas’ highly automated freight facility at the new $6 billion airport at Luddenham comes just days before the terminal opens to passengers on Sunday, when a Jetstar aircraft will take off for the Gold Coast.
🔮 “If you stepped outside my office, you could just look down and see the World Trade Centre,” he recalls.
🔮 The NSW government has ruled out the final stage of Sydney’s M1 metro line opening this weekend but will not reveal a date despite internal documents showing it will occur before November 15, when a new rail timetable is introduced for the double-decker train network.
🔮 Shorter platforms on the final section of Sydney’s $30 billion M1 metro line will restrict the operator to providing more frequent services rather than longer trains as passenger demand grows.
Also by Matt O'Sullivan
Nothing else under this byline is closely related to this article, so these are simply their most recent.
All 16 articles by Matt O'Sullivan →

Topics

Australia Bovis Lend Lease New York’s Qantas Sydney

Subjects

Hickey PERSON · 7× Qantas ORG · 4× Australia GPE · 3× Sydney GPE · 3× Bovis Lend Lease ORG · 2× Australian NORP · 1× CNN ORG · 1× Manhattan GPE · 1× New York’s GPE · 1× Simon Hickey PERSON · 1×

Narrative

The silver-haired Texan, who counts one of his first jobs as designing laser-guidance systems for smart bombs, says he was impressed by the new airport when he visited for a sneak peek several years ago, and concedes that the new rival’s advantage is its curfew-free status.
framing: assertive · carried by 1 article(s) · first seen 2026-10-17
🔮 “If you stepped outside my office, you could just look down and see the World Trade Centre,” he recalls.

Claims (60 extracted, 2 hedged)

Three months after Australia was plunged into lockdown to thwart the spread of COVID-19, Simon Hickey took the reins overseeing construction of the nation’s first major airport in half a century. asserted
Hickey → plunge → century
Navigating the unknowns of a pandemic was quickly followed by floods in western Sydney, bushfires and locust and mouse plagues. asserted
Navigating → navigate → Sydney
Through sheer coincidence, the Western Sydney International Airport chief executive has often found himself at the centre of crises. asserted
executive → find → crises
Twenty-five years ago, he was in his office in New York’s landmark MetLife Building working for Bovis Lend Lease when a colleague rushed in to tell him the World Trade Centre was on fire. asserted
Centre → work → fire
“If you stepped outside my office, you could just look down and see the World Trade Centre,” he recalls. uncertain
he → step → Centre
“There was so much smoke, and then there was a flash, which was clearly the second plane going in. asserted
which → be → ?
We turned on CNN, and it looked like a small plane. asserted
it → turn → plane
And then they slowed it down, so you could see what was going on, and it was clearly a passenger airplane. uncertain
it → slow → it
We realised at that point that there was a terrorist attack. asserted
We → realise → point
That was the only thing that would cause that.” asserted
that → cause → that
The next day in a near-deserted Manhattan, Hickey – then the Australian company’s most senior executive in the Americas – visited the site of what became known as Ground Zero. asserted
what → desert → Zero
“[It was] a moment in time when the world changed,” he says. asserted
he → change → time
In the chaotic days that followed the September 11 terrorist attacks, Hickey played a pivotal role after Bovis Lend Lease was awarded a contract for the rescue mission. asserted
Lease → follow → mission
“It did change me in a way. asserted
It → change → way
It makes you a little introspective … about what you want to do in your life,” he says. asserted
he → make → life
A decade later, he was involved in arguably one of the most controversial decisions in Australia’s aviation history while serving as a senior Qantas executive. asserted
he → involve → executive
The grounding of Qantas’ entire aircraft fleet to break an industrial dispute in 2011 was, as he describes, a “monumental moment” and one he believes to this day was the right call. asserted
he → break → day
“I was on the executive committee that considered it, and I supported it,” he recalls. asserted
he → consider → it
After steering Qantas’ frequent flyer business, Hickey went on to become head of its international and freight operations. asserted
Hickey → steer → operations
We had to turn around an international business. asserted
We → have → business
It’s very different from growing a business from scratch,” he explains. asserted
he → ’ → scratch
These experiences have influenced the man who has overseen the complexities of building a major new international airport and enticing airlines to fly passengers there when it opens to passengers on October 25. asserted
it → influence → October
Hickey, 61, concedes there was a “level of scepticism” when he was at Qantas that an international airport on Sydney’s western fringe would open a decade later. asserted
airport → concede → fringe
He certainly did not think he would be the person leading it. asserted
he → think → it
“You don’t know what’s in the future,” he laughs. asserted
he → know → future
Having taken the reins at the Commonwealth-owned airport corporation during the early months of the pandemic in 2020, Hickey oversaw one of the largest earthmoving projects in Australia’s history as farmland was flattened for what was to become Western Sydney Airport. asserted
what → take → history
“We moved 27.5 million cubic metres of dirt. asserted
We → move → dirt
From the highest to the lowest point was the equivalent of a 12-storey building, and at one stage at the site we had the largest number of earthmoving pieces of equipment in the world, asserted
we → have → world
” he recalls. asserted
he → recall → ?
The major build was happening at the same time as work was shutting down due to the pandemic. asserted
work → happen → pandemic
And as the focus turned to constructing the runway and terminal, Hickey and his team faced two years when western Sydney was struck by one-in-100 year floods. asserted
Sydney → turn → floods
“In a building project that’s exactly what you don’t want to see. asserted
you → ’ → what
We got excellent at working in those conditions, and kept on moving forward,” he says. asserted
he → get → conditions
“We had two major plagues that came through after that. asserted
that → have → that
We had a mouse plague and there was a locust plague. asserted
We → have → plague
The problem with that is they eat your cables. asserted
they → eat → cables
We’ve had bushfires up to the boundary.” asserted
We → have → boundary
The first passenger flight from Western Sydney International (Nancy-Bird Walton) Airport on October 25 fires the starter’s gun on competition with Kingsford Smith Airport at Mascot. asserted
flight → fire → Mascot
Yet, the privately owned incumbent has shown every intention of doing its utmost to retain its vice-like grip on aviation in the Sydney basin. asserted
incumbent → own → basin
Hickey’s rival is Sydney Airport chief executive Scott Charlton, who earned a reputation as a dealmaker from his long tenure expanding Transurban into a toll-road powerhouse. asserted
who → earn → powerhouse
…and 20 more, not listed.
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