Microsoft says that more than a hundred million users may finally be able to use their emails after a nearly day-long outage.
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users → say → outage
The tech giant announced “sustained improvements” in recovery efforts after an outage blocked more than 130,000 Outlook users from accessing their inboxes and disrupted Outlook, Teams, Copilot and other Microsoft 365 services, according to the company’s service status page.
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outage → announce → page
The company found “no evidence of malicious activity” and plans to release an incident report on the cause of the outage.
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company → find → outage
While there is no evidence of a cyberattack or malicious activity, this is the fourth major outage the company has faced in 2026.
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company → be → 2026
Microsoft 365 services are still facing “service degradation” at the time of reporting, according to the company’s Service Health Status page.
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services → face → page
(RELATED: White House Suspends Microsoft From Green Card Program Over H-1B Fraud)
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House → suspend → Fraud
“We’re seeing continued recovery progress across affected regions, with broader improvements in North America, sustained improvements across much of Europe, and encouraging recovery signals in Asia Pacific,” the company said in a Microsoft 365 Status X post Friday morning.
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company → see → post
“Our focus remains on stabilizing recovered infrastructure, completing mitigation in remaining impacted areas, and reducing delayed email queues and backlogs while we validate service consistency across connection methods.
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we → remain → methods
We’re continuing to see improvements in service availability, with email queues significantly reduced and approaching normal levels.
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queues → continue → levels
Some users may still experience intermittent access issues or delayed email delivery as recovery continues.
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recovery → experience → issues
We’ve implemented additional mitigation measures, are restoring remaining affected infrastructure, and are investigating residual service issues while closely monitoring service health and validating recovery across affected connection methods.
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We → implement → methods
A more comprehensive update can be found at MO1550821 in the Microsoft 365 admin center, as well as https://t.co/bVoAAh3D2G if the admin center is not available to you.
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center → find → you
The company said users could still face “intermittent access issues” and the situation was progressively improving.
“We’re continuing to see improvements in service availability, with email queues significantly reduced and approaching normal levels,” the company said in a follow-up X post.
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company → say → post
“We’ve implemented additional mitigation measures, are restoring remaining affected infrastructure, and are investigating residual service issues while closely monitoring service health and validating recovery across affected connection methods.
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We → implement → methods
We’re continuing to see improvements in service availability, with email queues significantly reduced and approaching normal levels.
asserted
queues → continue → levels
Some users may still experience intermittent access issues or delayed email delivery as recovery continues.
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recovery → experience → issues
We’ve implemented additional mitigation measures, are restoring remaining affected infrastructure, and are investigating residual service issues while closely monitoring service health and validating recovery across affected connection methods.
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We → implement → methods
A more comprehensive update can be found at MO1550821 in the Microsoft 365 admin center, as well as https://t.co/bVoAAh3D2G
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update → find → center
— Microsoft 365 Status (@MSFT365Status) November 13, 2026
Microsoft did not immediately respond to the Daily Caller News Foundation’s request for comment.
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Microsoft → respond → comment
The outage affected 74 countries and territories within an hour, and the incident began at approximately 11:17 a.m. ET Thursday, Downdetector said in an X post.
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Downdetector → affect → post
Microsoft’s outage reports on November 12 reached 74 countries and territories in about an hour on Downdetector.
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reports → reach → Downdetector
Microsoft says its Exchange Online incident began at 16:17 UTC.
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incident → say → UTC
Reports to Downdetector about Outlook began climbing at about 17:25 UTC, 12:25 in New York.
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Reports → begin → York
By 18:25, reports about five Microsoft services combined reached 19,650 a minute, against <15 a minute on an average Thursday.
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reports → combine → Thursday
Outlook reports alone peaked at more than 2,000 times their normal level.
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reports → peak → level
Reports did not stay in the Americas.
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Reports → stay → Americas
They jumped tenfold in the UK at 17:43, in India at 23:21 local time and in New Zealand at 06:55 local time.
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They → jump → time
Between 17:00 and 18:55 UTC, nearly 3 in 10 reports came from outside the US.
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reports → come → US
We count a country here once its reports reach ten times normal and at least 20 in five minutes.
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reports → count → minutes
Reports about Microsoft 365, Copilot, Teams and OneDrive each rose more than a hundredfold, and Azure about a hundredfold.
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Microsoft → rise → hundredfold
Xbox, GitHub and LinkedIn, also Microsoft’s, rose far less.
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Xbox → rise → ?
Microsoft said a portion of its infrastructure was experiencing elevated load across multiple regions.
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portion → say → regions
At 19:38 UTC, reports were still running at more than 11,000 a minute.
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reports → run → 11,000
— Downdetector (@downdetector) November 12, 2026
Microsoft has also faced major Microsoft 365 outages in January, July and August.
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Microsoft → face → January
Top American AI labs, OpenAI and Anthropic, both state “elevated errors affecting the Microsoft 365 connector” on their status pages.
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labs → state → pages
More than 430 million people use Microsoft 365 products, according to Microsoft’s fiscal 2025 third-quarter earnings call.
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people → use → call
The Aporia
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