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Jean Nassif told ICAC there were ‘minor defects’. Owners are spending $10 million to fix them

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Segaert, A. (2026, September 21). Jean Nassif told ICAC there were ‘minor defects’. Owners are spending $10 million to fix them. The Sydney Morning Herald. https://www.smh.com.au/national/nsw/jean-nassif-told-icac-there-were-minor-defects-owners-are-spending-10-million-to-fix-them-20260922-p60y6t.html?ref=rss&utm_medium=rss&utm_source=rss_feed

Dated when The Aporia collected the article, usually within hours of publication. Check the original for its exact date and byline.

The Sydney Morning Herald · collected 2026-09-21 · by Anthony Segaert

Quick Summary

Jean Nassif appeared before the NSW Independent Commission Against Corruption (ICAC) where he claimed that his buildings had only minor defects. However, owners of Riviera, an apartment complex in Parramatta built by Nassif’s company Toplace, are facing significant issues including structural cracks, malfunctioning lifts and fire safety concerns, with repair costs estimated at $8 million to $10 million. Current resident David Luong is highlighting these ongoing problems to warn other apartment owners about similar situations where developers have collapsed before addressing defects.
Written by AI on 2026-09-21, from this article's own text only (the story summary below draws on all the coverage).

AI analysis

Story summary

Jean Nassif appeared before the NSW Independent Commission Against Corruption (ICAC) last week to address issues at apartment complexes built by his now-defunct company, Toplace. Nassif maintained that there were only "minor defects" in the buildings despite residents' complaints about significant problems. These include cracked balconies visible from the street, a fire sprinkler tank that leaks, and malfunctioning lifts and glass front doors. However, many residents are most concerned about an infestation of German cockroaches, which have caused extensive damage to electronics within the apartments. Current and former owners are now spending $10 million to fix these defects, highlighting the severity of the issues that arose after Toplace collapsed in 2023. The building's condition at times felt "uninhabitable," with residents trapped without legal recourse or legislative protections like the Residential Apartment Buildings Act.

Written for “ICAC Operation Rosny Investigation” on 2026-11-01, grounded in this article and the 1 other(s) covering the same event.

Story

📰 ICAC Operation Rosny Investigation
Crime & Law · 2 article(s) covering the same event. See how they differ ↓

Compared with similar articles

This article reads unscored and hedges 5% of its claims. Each row says how that neighbour differs.
The Sydney Morning Herald
Hedges 0 of 6 claims Outlet record 61/100
How this article was measured signals, leaning charts, publisher record, byline, topics and claims

Signals How these are calculated →

Claims extracted
38
sentences that state something as happening or true
Uncertain
5%
2 of 38 hedged ("reportedly", "may", "according to")
Leaning
withheld
no quote in the article backed the model's score
Publisher signals
61/100
The Sydney Morning Herald's corrections and hedging, across everything collected from it. Not a measure of accuracy.
Outlets on this story
2
Crime & Law
Same framing elsewhere
1
articles that frame the event the way this one does
Analyzed 2026-09-21 · how these are computed

How this is being covered How these are calculated →

Article leaning vs. publisher reliability
Source leaning vs. consistency

Publisher

The Sydney Morning Herald · 5737 article(s) · 15 correction(s) detected
Running correction rate · 15 correction(s)

Who wrote this

Anthony Segaert
15 article(s) here · 1 carrying a prediction
🔮 Looking back, it should have been obvious: in 2018, few people in the established music world would have dared venture into Parramatta to watch local acts.
🔮 The worst we’ve seen was the brazen taxpayer-funded attempt at a holiday by former Penrith Liberal mayor Tricia Hitchen in 2023: a $200,000 two-week trip meandering between Amsterdam, London and Paris, purportedly to inspect “greenfield airports” like the one coming to western Sydney.
🔮 No doubt someone will let Norman know Wi-Fi is in the process of being rolled out on Qantas’s A380 fleet, and is available on its 787s and A330 planes.
🔮 Police are still investigating the crash, and said a report would be prepared for the state’s coroner.
2026-10-10 · assertive framing · Teenager dies in head-on collision south-west of Sydney
🔮 An almighty good cause, but this one comes with some strings attached.
🔮 Donna Davis, a Labor councillor and lord mayor who later left to represent the area in state parliament, had asked him while he was at university to be the second on her ticket in 2021.
🔮 He says the suburb is essentially a “dormitory suburb” at present: if you live here, you’re likely to come home to sleep and then get out – but he said more housing would bring more jobs and more activities.
🔮 Where will they go?
🔮 A Parramatta councillor who defected from the Liberal Party hours before a vote on the city’s mayoralty used her casting vote to support a Labor lord mayor.
🔮 But it will be reopened next year, after a surge in the prison population triggered by reforms to domestic violence bail laws the NSW Labor government passed in 2024.
Also by Anthony Segaert
Teenager dies in head-on collision south-west of Sydney
2026-10-10 · The Sydney Morning Herald
Nothing else under this byline is closely related to this article, so these are simply their most recent.
All 15 articles by Anthony Segaert →

Topics

German Luong Parramatta Toplace the NSW Independent Commission Against Corruption

Subjects

Toplace ORG · 3× Luong ORG · 2× Riviera ORG · 2× Australia GPE · 1× David Luong PERSON · 1× German NORP · 1× Jean Nassif’s PERSON · 1× NSW GPE · 1× Parramatta GPE · 1× the NSW Independent Commission Against Corruption ORG · 1×

Narrative

He is speaking out to help other apartment owners in NSW in similar situations, trapped with no way out: those who are too late to sue their developers (Toplace collapsed in 2023), and before a string of legislative protections, including the Residential Apartment Buildings Act, which enforces safety orders, came into effect.
framing: assertive · carried by 1 article(s) · first seen 2026-09-21
🔮 The building felt “uninhabitable” at times, he said, partly because of the cockroaches that would go through the complex.

Claims (38 extracted, 2 hedged)

The balconies have cracks visible from the street. asserted
balconies → have → street
The tank meant to supply the extensive fire sprinkler system cannot hold water without leaking. asserted
tank → mean → water
And the lifts, along with the glass front doors, have a habit of getting stuck. asserted
lifts → have → habit
But at Riviera, a six-building apartment complex on the edge of the Parramatta River, what is most burnt into the minds of some current and former residents are the German cockroaches: the ones that live exclusively indoors, are a fraction of the size of regular species and breed at extraordinary rates. asserted
that → burn → rates
They made themselves so at home they destroyed the electronics of dishwashers and air-conditioning units. asserted
they → make → dishwashers
During his blustery, foul-mouthed appearance at the NSW Independent Commission Against Corruption last week, the disgraced fugitive developer made reference to the blocks his since-liquidated company Toplace built in 2018 – when owners launched legal action over defects. asserted
owners → make → defects
“Any building, any building in Australia, it has minor defects,” he told the commission, later insisting there were “no defects” at his Skyview site, one of the most defect-riddled apartment complexes in the city. asserted
he → tell → city
“Toplace had always fixed the defects through [its] maintenance arm.” asserted
Toplace → fix → arm
The experience of current owners suggests otherwise. uncertain
experience → suggest → owners
Eight years after they first took Toplace to court over an alleged 45 defects, Riviera’s owners are still trying to find between $8 million and $10 million to deal with fire safety problems, structural issues and waterproofing problems. asserted
owners → take → problems
“Sometimes I don’t know why I do this to myself,” said David Luong, a former Sydney Airport executive who purchased an apartment in the complex as an investment for his children in 2023, and who now spends hours each week working to restore the building as a treasurer on the strata committee. asserted
who → know → committee
He is speaking out to help other apartment owners in NSW in similar situations, trapped with no way out: those who are too late to sue their developers (Toplace collapsed in 2023), and before a string of legislative protections, including the Residential Apartment Buildings Act, which enforces safety orders, came into effect. asserted
which → speak → effect
“People cannot, they just cannot put up with the repayment of special levies. asserted
they → put → levies
It’s just been financial hardship for a lot of people,” he said. asserted
he → say → people
“It’s not pocket change for people to pull out a few thousand dollars a quarter to fund special levies, right? asserted
people → pull → levies
Of 320 apartments in the complex, 55 are affected by leaks and cracking, Luong said. asserted
Luong → affect → leaks
About $2.75 million worth of work is being undertaken to remove combustible cladding, though the cladding was not illegal when it was installed. asserted
it → undertake → cladding
What is of most concern to Luong is the leaking water tank that is meant to act as a last line of defence in a building fire where water mains are not connected to the property. asserted
mains → leak → property
“Obviously we’re on constant alert, right, [because] the water reservoir is not filled up while we’re trying to fix it. asserted
we → ’re → it
The fire specialists have to check it on a weekly basis, put residents on alert.” asserted
specialists → have → alert
Mortgage broker Shami Multani rented a ground-floor apartment in Riviera before he moved to Melbourne. asserted
he → rent → Melbourne
The building felt “uninhabitable” at times, he said, partly because of the cockroaches that would go through the complex. asserted
that → feel → complex
Three or four would regularly be seen skating across the kitchen. asserted
Three → see → kitchen
He once returned home to discover carpets in his living area and bedroom soaked because of water coming out of the wall. asserted
carpets → return → wall
He could never work out where it came from. uncertain
it → work → where
When it was windy outside, his building lobby’s glass door would smash or get stuck, he said. asserted
he → smash → ?
Pipes running along the top of the car park leak and leave bird poo-like stains on cars, one resident reported. asserted
resident → run → cars
They cannot work out what the liquid is – perhaps something acidic – but they know one thing: it’s not water. asserted
it → work → thing
A Mediterranean restaurant operates at the bottom of the building, the only occupant of an otherwise abandoned and dusty set of glass shopfronts. asserted
restaurant → operate → shopfronts
Some are listed for lease, with interested parties encouraged to call the now-defunct phoneline 1800 Toplace. asserted
parties → list → phoneline
Riviera’s strata committee has worked hard to fix the property. asserted
committee → work → property
They have become experts in dealing with everything from defect remediation companies (they have decided to only deal with companies that offer fixed contracts, not charges based on a percentage of works) to dense construction legislation. asserted
that → become → legislation
They even have a newsletter. asserted
They → have → newsletter
Luong encouraged owners in similar positions not to delegate to strata companies but to engage with owners. asserted
Luong → encourage → owners
“They are not good project managers; it is not their competency,” he said. asserted
he → say → ?
“My personal viewpoint is I don’t think it was an ethical thing, what the development company has done. asserted
company → think → what
But … I cannot undo the past. asserted
I → undo → past
What I can do is control what we have.” asserted
we → control → what
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