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We’ve lost our manners on public transport. Can we get them back?

Read the original at The Sydney Morning Herald ↗
Cite

Alcorn, G. (2026, September 28). We’ve lost our manners on public transport. Can we get them back? The Sydney Morning Herald. https://www.smh.com.au/lifestyle/life-and-relationships/we-ve-lost-our-manners-on-public-transport-can-we-get-them-back-20260929-p60waw.html?ref=rss&utm_medium=rss&utm_source=rss_feed

Dated when The Aporia collected the article, usually within hours of publication. Check the original for its exact date and byline.

The Sydney Morning Herald · collected 2026-09-28 · by Gay Alcorn

Quick Summary

Good Weekend's advice column discusses how to politely address rude behavior on public transport, such as loud phone conversations and videos. Zarife Hardy, founder of the Australian School of Etiquette, emphasizes declining manners in public spaces due to faster-paced lives and increased use of personal devices. She suggests respectfully asking offenders to lower their volume or move seats if necessary, rather than being confrontational. While Victoria has fines for non-compliance with headphone usage rules on transport, there are no such penalties in NSW, reflecting a debate over whether stricter laws are needed to maintain public comfort.
Written by AI on 2026-09-28, from this article's own text only (the story summary below draws on all the coverage).

AI analysis

Story summary

Good Weekend's how-to column addresses the issue of rude behavior on public transport in Australia. The Australian School of Etiquette founder Zarife Hardy describes it as "hugely rude" when people use their phone speakers loudly, forcing fellow passengers to listen to both sides of their conversations or videos. Hardy believes that modern life and reliance on personal devices have led to a decline in manners, with individuals treating public spaces like private lounges. She emphasizes the importance of etiquette as a set of societal standards aimed at improving relationships and making daily interactions more pleasant for everyone involved. Hardy calls for a shift from self-centered behavior back to considering others' comfort and well-being in shared environments.

Written for “Manners On Public Transport” on 2026-10-30, grounded in this article and the 0 other(s) covering the same event.

Story

📰 Manners On Public Transport
Other · 1 article(s) covering the same event.

Compared with similar articles

Nothing to compare against. No article is close enough to this one for the pipeline to have linked or judged the pair.
How this article was measured signals, leaning charts, publisher record, byline, topics and claims

Signals How these are calculated →

Claims extracted
26
sentences that state something as happening or true
Uncertain
4%
1 of 26 hedged ("reportedly", "may", "according to")
Leaning
not political
takes no side on a contested political question
Publisher signals
61/100
The Sydney Morning Herald's corrections and hedging, across everything collected from it. Not a measure of accuracy.
Outlets on this story
1
Other
Same framing elsewhere
1
articles that frame the event the way this one does
Analyzed 2026-09-28 · how these are computed

How this is being covered How these are calculated →

Article leaning vs. publisher reliability
Source leaning vs. consistency

Publisher

The Sydney Morning Herald · 5569 article(s) · 15 correction(s) detected
Running correction rate · 15 correction(s)

Who wrote this

Gay Alcorn
2 article(s) here · 1 carrying a prediction
🔮 Would you mind turning it down?’
🔮 And then, as luck would have it, I was offered the role of Winnie in the MTC’s [Melbourne Theatre Company] production of Happy Days, which I still can’t quite believe.
Also by Gay Alcorn
Nothing else under this byline is closely related to this article, so these are simply their most recent.

Topics

Good Weekend Good Weekend’s NSW Victoria the Australian School of Etiquette

Subjects

Hardy PERSON · 3× Good Weekend ORG · 2× Evonne Goolagong Cawley PERSON · 1× Good Weekend’s ORG · 1× NSW GPE · 1× Suzie Miller PERSON · 1× Victoria GPE · 1× Zarife Hardy PERSON · 1× the Australian School of Etiquette ORG · 1× the Liberal Democrats NORP · 1×

Narrative

What on earth induces them to turn on their phone’s speaker so that their fellow passengers on a train, bus or tram have the dubious pleasure of hearing not just one side of their incredibly tedious conversation, but both sides?
framing: assertive · carried by 1 article(s) · first seen 2026-09-28
🔮 Would you mind turning it down?’
2026-09-28 · The Sydney Morning Herald
We’ve lost our manners on public transport. Can we get them back? · assertive framing

Claims (26 extracted, 1 hedged)

Each week, Good Weekend’s how-to column shares expert advice on how to navigate some of modern life’s big – and small – challenges. asserted
column → share → challenges
What are people thinking? asserted
people → think → What
What on earth induces them to turn on their phone’s speaker so that their fellow passengers on a train, bus or tram have the dubious pleasure of hearing not just one side of their incredibly tedious conversation, but both sides? asserted
passengers → induce → conversation
It’s “hugely rude”, says Zarife Hardy, founder of the Australian School of Etiquette, a company that works – mainly with businesses – to foster what were once known as “good manners”. asserted
what → ’ → manners
“People are now treating public spaces like their own lounge rooms,” she says. asserted
she → treat → rooms
Hardy defines etiquette, a quaint word, as “a set of standards and rules that we should follow in society, in life, in business, to make our days nicer and our relationships better”. asserted
relationships → define → business
A code of behaviour, perhaps, that allows us to happily share public spaces. asserted
us → allow → spaces
Manners are declining as we live faster lives hooked up to personal devices, she believes: “We’ve turned into a society of, ‘It’s all about me.’ asserted
It → decline → me
We’ve got to come back to ‘It’s about everybody.’ asserted
It → get → everybody
” You can fume about rudeness, or you can do something about it, Hardy says, but be careful: etiquette shouldn’t be insisted upon at the expense of your personal safety. asserted
etiquette → fume → safety
“If the offender’s intoxicated or aggressive, just move seats. asserted
offender → ’ → seats
If you’re going to say something, be polite. asserted
you → go → something
Don’t say, ‘Hey, that’s too loud. asserted
that → say → ?
Instead, try, ‘Look, I’m really sorry, but that’s a little bit loud. asserted
that → try → ?
Would you mind turning it down?’ asserted
you → mind → it
” If you’re actually travelling in a quiet carriage, it’s fine to politely point that out. asserted
it → travel → that
Concentrate on the behaviour you’d like to change, not on attacking the person. asserted
you → concentrate → person
In Victoria, travellers on public transport are free to make or receive phone calls, as long as they’re using headphones; non-compliance could mean a $261 fine. uncertain
compliance → make → fine
No similar restrictions exist in NSW, although there are regulations that warn against “disrupting the comfort of others”. asserted
that → exist → others
Meanwhile, a push for harsher penalties is becoming global: last year, in the UK, the Liberal Democrats proposed a fine of up to £1000 (about $1880) for “headphone dodgers”. asserted
Democrats → become → dodgers
Hardy says it would be a sad indictment if we needed the heavy hand of the law to force us to consider the comfort of our fellow passengers. asserted
we → say → passengers
“It’s a sad thing in society now that we see signs in shopping centres that read, ‘Please be nice to the staff.’ asserted
that → ’ → staff
Like, how much has changed [in our personal interactions with others in public life] that we need those now?” asserted
we → change → those
- Why Evonne Goolagong Cawley is choosing joy even in the face of illness - ‘Do we want a world that reflects a kind of tech-bro zone? asserted
that → choose → zone
I don’t think so’: Suzie Miller on raising sons - asserted
I → think → sons
She’s loved by millions of Australians but in her darkest moment, Magda Szubanski chose to be on her own Get the best of Good Weekend delivered to your inbox every Saturday morning. asserted
best → love → inbox
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